Teams at Thesis Care

Own technical support for live B2B SaaS client deployments, including triaging issues, debugging frontend, backend, integrations, data flows, and AI features. Implement TypeScript, Node.js, and React customizations and fixes; investigate logs, monitoring data, and SQL queries; collaborate with customers and engineering; document runbooks; and improve recurring support processes while protecting HIPAA-regulated data.

Own technical resolution for live B2B SaaS client deployments by diagnosing issues across frontend, backend, integrations, data flows, and AI features. Implement TypeScript, Node.js, and React customizations and fixes; investigate logs, monitoring, databases, and test environments; communicate with customers and engineering; create documentation and automation; and improve recurring support processes while protecting HIPAA-sensitive data.

Design, build, and maintain scalable data pipelines, client integrations, and data models to support reporting, analytics, and AI/ML. Ensure data quality, monitoring, and reliable ingestion of healthcare (FHIR/HL7, EHR) and claims data. Collaborate with product, engineering, and AI teams to enable downstream products and analytics.