Jobs at Universal Music Group

Support Creative Directors by coordinating creative workflows, maintaining project visibility, preparing briefs and presentations, conducting research and inspiration gathering, organizing assets, facilitating reviews and approvals, and liaising with cross-functional teams to ensure projects progress from concept to delivery.

The Creative Director will lead the digital creative services team, overseeing artist branding, UX/UI design, and e-commerce experiences, ensuring cohesive visual storytelling across all digital touchpoints.

Lead commercial strategy and execution across DSPs and digital retailers to drive streaming growth, partner opportunities, and revenue. Build partner-specific initiatives, analyze streaming and audience data, set KPIs, secure placement for priority releases, and lead a commerce team while collaborating cross-functionally with marketing, finance, product, and label teams.

Coordinate high-volume recruiting operations: schedule interviews, manage calendars and travel, prepare offer letters, monitor background checks, update Workday Recruiting, provide customer service to candidates and hiring teams, and support continuous improvement across TA systems.

Lead design and scaling of team operations across processes, systems, and workflows. Drive cross-functional process design, system implementations, automation and AI-enabled improvements, organizational design, change management, and continuous improvement to increase efficiency, alignment, and measurable business value.

Design and produce high-quality motion graphics, 3D visualizations, animations, and immersive content for artist campaigns, ecommerce, and branded experiences. Collaborate with creative directors, designers, developers, and production teams from concept through final delivery, ensuring technical specifications and cross-platform performance while advancing motion design capabilities and exploring emerging technologies.

The Director will lead analytics strategies, develop data-driven solutions, and optimize data pipelines to enhance A&R and marketing efficiency.

Lead motion design across campaigns, e-commerce, content, and digital products. Define motion systems, standards, and animation principles; create high-quality motion assets; collaborate with Creative Directors, designers, developers, and production teams; mentor designers; research emerging tools and technologies to evolve motion capabilities and integrate motion into creative workflows.

Design and optimize D2C e-commerce stores for artists: create user flows, wireframes, prototypes, and high-fidelity designs. Collaborate with developers, merchandisers, and marketing to ensure pixel-perfect implementation, conversion optimization, accessibility, and responsive design across landing pages, product pages, checkout, and campaign microsites.

Lead revenue forecasting, planning, and analysis across D2C, touring, and retail merchandise. Build scalable forecasting models, reporting, and executive reviews; partner with account, commercial, finance, planning, and operations teams to align assumptions, identify risks and opportunities, and improve forecasting accuracy and visibility.

Lead strategy and execution for an owned & operated content network, overseeing internal teams and agency partners to drive audience growth, engagement, artist discovery, and campaign amplification. Build editorial calendars, KPI frameworks, dashboards, and cross-network programming while partnering with Advertising, CRM, Creator Strategy, D2C, and Insights. Identify emerging platforms and content formats, present performance insights to leadership, and optimize content to meet label and artist marketing objectives.

Lead strategy and delivery of enterprise streaming and social data products that serve as authoritative sources of truth. Ensure AI-ready, governed, semantically consistent data with metadata, lineage, observability, SLAs, and adoption plans. Partner with analytics, engineering, and commercial teams to define metrics, manage external data sources, enforce data contracts, and drive AI and predictive use cases for music consumption and audience insights.

Lead relationships with distributed K-Pop labels and artists, drive release planning and commercial strategy, ensure metadata and distribution integrity, translate data into growth strategies, and coordinate cross-functional teams to optimize global campaign performance and operations.

Develop and execute catalog marketing plans for actively signed artists, manage timelines and cross-team coordination, run digital and ecommerce campaigns, leverage data and DSP/CRM insights to drive audience growth and revenue, and support product/commercial planning tied to releases, tours, and cultural moments.

The Director of Digital Marketing leads the execution of high-impact digital campaigns, manages key platform relationships, and drives audience growth and monetization for music catalogs.

Provide high-level administrative support to the Chief Strategy Officer and leadership teams: manage complex calendars, coordinate meetings and travel, process expenses and invoices, track budgets and campaign documents, prepare meeting materials, and assist with events and special projects while maintaining confidentiality and cross-team collaboration.

Support the Chief Strategy Officer and Collective team by coordinating cross-functional marketing and creator campaigns, managing timelines, assets, budgets, and reporting, preparing executive presentations, organizing project trackers, liaising with stakeholders, and researching digital/creator trends to drive integrated fan engagement and merchandise activations.

Lead end-to-end social-first creative for artist campaigns: develop concepts and storyboards, plan and direct shoots, capture live and behind-the-scenes content, oversee post-production, manage budgets/vendors, and collaborate with marketing, A&R, and artist teams to deliver platform-optimized storytelling and repeatable content formats.

Lead creator and influencer strategy across Republic Collective labels, building campaign plans, KPIs, and benchmarks. Manage creator relationships and partnerships, analyze performance and trends, optimize spend and ROI, negotiate high-level deals, and integrate creator activations into broader marketing plans across cross-functional teams.

Lead end-to-end global people programs and analytics for PIC: manage scope, timelines, governance, and cross-functional stakeholders; design workforce dashboards, KPIs, DEI/ESG and regulatory reporting; translate data into executive insights; optimize reporting, automation, and data governance; mentor junior team members and ensure audit-ready outputs.