Jobs at Upway

Lead and build the US B2B sourcing team to secure high-quality second-hand e-bikes from retail partners and buying groups. Develop and execute US B2B sourcing strategy, optimize team KPIs, deploy partner services and communications, and design scalable sales processes and CRM workflows while spending time in the field.

Freelance SEO content writer producing human-written long-form articles (guides, comparisons, lifestyle) about e-bike culture. Collaborate with SEO and marketing to craft search-intent driven, conversion-focused content with strong storytelling and editorial quality. Must be a US-based bike enthusiast.

Lead and scale US operations for Upway, owning logistics, customer support, sourcing, and new services (subscriptions, maintenance, ancillaries). Design and improve processes to optimize customer experience and financial efficiency, collaborate with internal teams and external partners, monitor quality, analyze feedback, and implement operational improvements across New York and Los Angeles UpCenter operations.

Produce short-form, conversion-driven UGC (TikTok/Reels/paid ads) on-site at Upway UpCenters in NY or LA. Create consistent weekly videos that turn real customer scenarios into simple, compelling content to drive e-bike sellers, iterate on hooks and messaging based on performance.

Own US growth performance across paid media, SEO, and analytics. Manage end-to-end paid search/social campaigns, testing, budgeting, attribution (GA4/GTM), dashboards, and SEO/content experiments to drive profitable customer acquisition.

Lead and build the US B2B sourcing team to secure high-quality refurbished e-bikes from retail partners and buying groups. Develop and execute US B2B sourcing strategy, manage partner relationships and KPIs, deploy partner services, and improve sales operations, CRM workflows, and scalable processes to grow portfolio and sourcing efficiency.

Create high-quality, human-written SEO content about e-bikes, producing consistent long-form articles (guides, comparisons, lifestyle) that match search intent, educate readers, and drive conversions. Collaborate with the SEO and marketing team to set priorities, align structure and messaging, and continuously improve content performance. No AI-generated articles; authentic bike expertise and engaging storytelling required.