Teams at Upway

Lead and build the US B2B sourcing team to secure high-quality second-hand e-bikes from retail partners and buying groups. Develop and execute US B2B sourcing strategy, optimize team KPIs, deploy partner services and communications, and design scalable sales processes and CRM workflows while spending time in the field.

Freelance SEO content writer producing human-written long-form articles (guides, comparisons, lifestyle) about e-bike culture. Collaborate with SEO and marketing to craft search-intent driven, conversion-focused content with strong storytelling and editorial quality. Must be a US-based bike enthusiast.

Lead and scale US operations for Upway, owning logistics, customer support, sourcing, and new services (subscriptions, maintenance, ancillaries). Design and improve processes to optimize customer experience and financial efficiency, collaborate with internal teams and external partners, monitor quality, analyze feedback, and implement operational improvements across New York and Los Angeles UpCenter operations.