Jobs at Valence

Lead end-to-end enterprise AI solutions for an LLM-powered coaching platform: design, implement, and evaluate prompts, memory/knowledge patterns, and coaching flows; architect reusable components; define evaluation/guardrails; collaborate with Product and AI Engineering; mentor colleagues and measure deployment outcomes.

Design and own Valence's marketing creative across social, email, web, events, and sales materials. Build website mock-ups and event collateral, maintain brand system and templates, use generative AI for rapid prototyping, and partner with marketing, sales, and product to produce enterprise-ready creative.

Lead customer advocacy and storytelling for Fortune 500 clients: produce case studies, video testimonials, speaking programs, executive roundtables, and customer community initiatives to convert customer success into commercial pipeline and strategic relationships.

Build and maintain the GTM revenue infrastructure: design processes, own Salesforce/HubSpot configuration, create AI-powered workflows and automations (using Claude Code, Clay, n8n), run enrichment and dedupe, ensure data integrity across systems, produce reporting and insights, and partner with marketing/sales/CS on demand generation and attribution. Document automations and maintain runbooks for scale.

Lead full-cycle recruiting for GTM and technical roles; partner with leadership on role scope, hiring strategy, and calibration; build proactive pipelines; design structured interviews; use funnel data and market intelligence to drive hiring performance and employer brand.

Design, build, and productionize LLM-based conversational and AI systems for enterprise coaching. Integrate structured and unstructured data, prototype end-to-end services, improve model behavior and observability, and collaborate with product and engineering to deploy scalable, reliable AI-driven coaching workflows.

Drive high-priority, cross-functional initiatives to scale the company: diagnose problems, create project plans, build decision tools, support sales/marketing/product, manage pilots, and partner with leadership on metrics and quarterly planning.

Manage and grow strategic enterprise partnerships, lead consultative deployment of Valence's generative AI coaching platform, drive revenue/usage/expansion, embed as a programmatic partner to deliver measurable value, own renewals and contracting, influence product roadmap, and partner with Sales and Operations to ensure successful large-scale deployments.

Build and operate Valence's shared platform primitives (auth, routing, LLM gateway, deployment, observability, SLOs) to enable safe, scalable, and compliant delivery of AI-first products. Implement CI/CD gates, progressive delivery, rollback automation, security guardrails, region-aware routing, and developer-facing templates and tooling.

Drive long-cycle enterprise opportunities by building C-suite relationships, developing business cases and pilots for AI adoption, and partnering cross-functionally to scale Valence's commercial motion.

Design and build full-stack features for an LLM-powered coaching platform: architect backend services and APIs, integrate models, craft responsive front-end experiences, ensure enterprise-scale performance and security, drive CI/CD and observability, debug across the stack, and mentor engineers while collaborating with product and design.

Own the operational system for enterprise product launches: drive direct client activation, resolve IT/security blockers, build repeatable launch playbooks, track adoption metrics, synthesize client feedback into product influence, and coordinate cross-functional release and incident processes.

Design end-to-end features across an AI-native enterprise coaching product, own feature delivery, maintain the design system, collaborate tightly with product and engineering, write product copy/micro-interactions, and explore intuitive AI UX.

Lead and own AWS infrastructure for an LLM-powered enterprise coaching product. Design scalable IaC (Terraform, Ansible), CI/CD, autoscaling, networking and security (SIEM, EDR/XDR). Optimize costs, ensure high availability, collaborate with application and AI teams, and implement enterprise-grade security and compliance for Fortune 500 deployments.

Lead day-to-day GRC operations: manage audits and certifications (SOC 2, ISO 27001/42001), maintain risk register and controls, coordinate assessments and evidence collection, support customer security questionnaires and due diligence, partner with Engineering to implement technical controls, and build scalable governance processes.