Versapay Benefits Overview

Own strategy, execution, commercialization, and measurable business outcomes for a critical AR automation product area. Lead AI-first product evolution, customer discovery, experimentation, platform modernization, product economics, go-to-market, adoption, and cross-functional alignment. Partner closely with engineering and stakeholders to build scalable products, platforms, and APIs that improve cash flow, efficiency, retention, and customer experience.

Leads the enterprise Talent Acquisition function, recruiting strategy, team, hiring standards, executive searches, pipelines, and quality-of-hire initiatives. Partners with the CPO, CEO, executives, and business leaders on workforce planning, market intelligence, compensation benchmarking, and talent decisions. Uses data, AI, and automation to improve recruiting efficiency and decision quality while coaching the recruiting team and supporting scalable growth.

Provides advanced functional and technical support for customers using ERP integrations and payment solutions. Troubleshoots complex integration, accounting, payment processing, and data synchronization issues; manages customer cases and escalations; and collaborates with Product, Engineering, Customer Success, and Implementation teams. The role also contributes to knowledge-base content, process improvements, customer satisfaction, and mentoring while meeting service-level and resolution-time objectives.