Vertex Inc homepage

Vertex, Inc.

HQ
King of Prussia
Total Offices: 5
1,700 Total Employees
Year Founded: 1978
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Vertex, Inc. Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers charitable contribution matching

Offers occupational accident insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Provides fertility benefits

Offers company equity

Offers performance bonuses

Offers employee stock purchase plan

Offers employee discounts

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Offers sabbatical leave

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Provides a mobile phone discount

Offers legal assistance

Offers travel concierge services

Recently posted jobs

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Vertex, Inc.

Tax Processing Specialist

20 Hours AgoSaved
Remote
USA
Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
Prepare more than 700 monthly sales and use tax returns for complex clients, resolve reporting issues, onboard clients and data files, investigate discrepancies, and support electronic filings and tax authority notices. Maintain compliance reports using Vertex Indirect Tax Returns, Excel, RPA, and Alteryx. Build client relationships, mentor junior staff, and contribute to process improvements while meeting peak-period deadlines.
Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
Own complex enterprise software support cases from assignment through resolution, including executive escalations and critical incidents. Troubleshoot databases, APIs, cloud platforms, ERP and eCommerce integrations, authentication, networking, and infrastructure. Lead root cause investigations, mitigation, recovery, and cross-functional resolution efforts. Document knowledge and troubleshooting procedures, collaborate on defects and fixes, use AI-enabled support tools, mentor team members, and improve support processes while participating in on-call rotations.
Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
Provides advanced technical support and final escalation management for complex customer issues involving data-driven applications, databases, APIs, enterprise systems, networking, Linux, and web services. Supports implementation readiness, maintains shared technical environments, develops documentation, partners with product and engineering teams, and mentors support staff. The role also includes on-call responsibilities, customer liaison work, and troubleshooting across SAP, Oracle, relational database, and integration technologies.
see all jobs at Vertex, Inc.