Teams at Vertex, Inc.

Generate revenue by selling Vertex transaction tax solutions to enterprise prospects and existing customers. Develop territory and account strategies, navigate complex organizations, build executive relationships, understand tax and technical environments, respond to RFPs, create tailored proposals, and close large software and consulting opportunities. Collaborate with sales, consulting, partners, and internal teams while maintaining strong knowledge of tax software, customer needs, and industry developments.

Leads strategy, execution, and the full lifecycle for tax technology products, from ideation through launch and optimization. Conducts market research, aligns cross-functional teams, drives roadmap and innovation decisions, and identifies integration opportunities across product lines. Uses customer, market, and performance data to guide direction, mentors team members, represents Vertex at industry events, and maintains awareness of competitors. Requires extensive product management experience, SaaS and cloud expertise, strong business acumen, and occasional travel.

Leads the discovery, development, launch, and scaling of AI-first product capabilities. Translates ambiguous customer problems into hypotheses, requirements, evaluation criteria, roadmaps, and measurable outcomes. Partners with engineering, UX, tax SMEs, go-to-market, and customer success to prototype and operationalize reliable, compliant AI solutions. Owns AI quality, monitoring, performance, feedback loops, responsible AI practices, and continuous improvement while influencing cross-functional stakeholders and mentoring junior product owners.