Teams at Waters Corporation

Serve as the North American presales subject matter expert for the waters_connect laboratory software platform supporting LC and LC-MS workflows. Conduct customer discovery, tailored demonstrations, technical consultations, solution scoping, configuration, quoting, and competitive positioning. Advise on deployment, compliance, validation, data management, licensing, upgrades, and expansion opportunities. Partner with sales, product management, marketing, informatics specialists, and professional services while communicating product updates and customer feedback. Travel extensively across the United States and Canada.

Develops and executes integrated marketing and demand-generation plans for pharmaceutical instrumentation, software, consumables, and services across the Americas. Drives pipeline growth through digital campaigns, events, customer engagement, partner marketing, and sales support. Tracks marketing performance, analyzes market and competitive trends, builds key opinion leader networks, advocates for customer needs, and serves as a pharmaceutical industry subject matter expert across regional and global teams.

Owns commercial success for a rheology product line across North America. Enables field sales, supports opportunity development and technical qualification, consults with customers, and partners with Product Management and Marketing on go-to-market strategies. Builds relationships with key opinion leaders, tracks market and competitive insights, supports product positioning, and represents the company at industry events.