Jobs at Watershed

Lead end-to-end implementations for complex strategic accounts, from discovery and milestone planning through delivery and wrap-up. Serve as the primary customer contact, coordinate technical and business stakeholders, manage risks and dependencies, deliver customer enablement, and develop creative solutions to meet customer needs. Partner with product and engineering teams to surface customer insights and build scalable implementation playbooks, tools, and processes.

Advise enterprise clients on corporate sustainability strategies, decarbonization, target-setting, and regulatory and voluntary reporting. Translate frameworks and regulations into actionable guidance, lead strategic client engagements, and inform product and service development to scale sustainability impact.

The GTM Enablement Manager will enhance sales performance by implementing training, coaching, and strategic initiatives in collaboration with Sales and Customer Success teams. This role requires relevant experience in sales enablement within B2B SaaS environments and involves cross-functional collaboration.

Own and grow post-sale commercial relationships for enterprise customers: onboard, drive adoption, renewals and expansion. Build renewal playbooks, inform product/packaging strategy, educate customers on climate and decarbonization, and help scale the sales team.

Build and operate GTM systems and applied-AI for CRM, CPQ, call intelligence, lead routing, outbound activation, and agent orchestration. Partner with Data Science and GTM Ops to translate signals into workflows, drive adoption, measure business impact, and maintain deployment and AI dev infrastructure.

Design end-to-end for a Sustainability Platform team: discover product opportunities, build vision and strategy, iterate using customer feedback and analytics, partner with engineering/product/design and go-to-market, and leverage AI in the design process to deliver intuitive enterprise software experiences that help customers measure, report, and decarbonize.

Build and ship full‑stack features that turn Watershed's data layer into an intelligence platform: interactive visualizations, unified carbon data APIs, ingestion tools, and financial‑sector reporting features while collaborating with product, design, climate science, and data science.

As a Product Marketing Manager at Watershed, you will define product messaging, positioning, and adoption strategies while collaborating with various teams to drive customer expansion and execute go-to-market initiatives.

You will drive initiatives to improve customer retention and value, partner with leadership to optimize strategies and systems, and maintain reporting on customer performance metrics.

The Staff Software Engineer will lead frontend development, ensuring high-quality code, collaborating on design, and mentoring others in UI/UX practices for financial institutions.

Lead the Sustainability Advisory team to drive customer engagement and deliver impactful sustainability initiatives, develop resources, and optimize operations.

Own retention and renewal forecasting, build and manage customer decarbonization portfolios, lead procurement and fulfillment, quantify and showcase customer value, translate field insights into product feedback, scale operations and manage 1-2 operations staff, and develop domain expertise in renewable energy and carbon removals.

Lead end-to-end strategic partnerships: identify and onboard ecosystem partners (consultants and SIs), negotiate terms, drive partner-sourced sales pipeline, own partner success, and collaborate cross-functionally with Sales, Product, Legal and Finance to influence GTM and revenue outcomes.

Operate as the GTM operations partner for Sustainability Advisory & Services: build staffing and forecasting models, own dashboards and reporting, ship AI-first internal tooling, run operating cadence, improve delivery processes, and lead multi-workstream strategic planning to improve utilization, capacity, and delivery quality for enterprise services.

As a Strategic Customer Success Manager, you'll manage high-value enterprise accounts, driving retention and growth by building relationships and advocating for customers internally. You'll guide customers in leveraging sustainability data for business transformation, while coordinating internal teams and planning governance with executive stakeholders.