Jobs at WebMD

Manages enterprise healthcare client relationships, retention, renewals, upsells, cross-sell opportunities, revenue growth, and strategic account plans. Serves as the primary client contact, builds executive relationships, handles escalations, monitors service delivery, manages forecasting and contract renewals, and collaborates with sales and internal teams. Requires healthcare IT account management or sales experience, strong communication, relationship-building, Salesforce proficiency, and 10–25% travel.

Leads the Intelligence Group’s product strategy across ML optimization, AI targeting, identity resolution, taxonomy, data partnerships, audience products, and campaign forecasting. Manages product managers, prioritizes AI/ML initiatives, oversees data vendor integrations, and translates complex data science capabilities into commercial advertising products. Partners with engineering, sales, executives, and clients while driving platform modernization and healthcare programmatic advertising innovation.

Develop statistical, machine learning, and deep learning models to measure the impact of pharmaceutical HCP, DTC, and Medical Affairs campaigns. Partner with internal and external clients, provide analytical insights and methodological guidance, consult with sales and market research teams, and coach an offshore analytics team. The role requires applying causal inference, healthcare and pharmaceutical data expertise, and clear communication of findings to clients and executives.

Prospect healthcare practices through high-volume outbound calling, identify decision-makers, explain digital marketing services, qualify interest, schedule appointments, and support Account Executives through the closing process. The role requires meeting productivity and revenue metrics, building rapport, handling objections, and developing knowledge of digital marketing products. This is a fully remote position with Monday–Friday Pacific Time hours.

Sell WebMD Ignite healthcare marketing and technology solutions to payer clients. Responsibilities include prospecting, lead qualification, relationship building, product presentations, negotiation, closing deals, forecasting, maintaining sales records, developing consultative strategies, and meeting revenue targets. The role also coordinates with agencies, brand decision-makers, sales planning, and internal teams to optimize client campaign performance.

Develops and manages accredited Infectious Diseases/Immunology CME and CE programs across digital and live formats. Responsibilities include collaborating with medical experts and faculty, editing and fact-checking scientific content, creating educational materials, monitoring clinical research and treatment guidelines, ensuring ACCME compliance, and supporting occasional live events. The role requires early-career medical or life sciences training and knowledge of oncology, immunotherapy, targeted therapies, CAR T-cell therapy, biomarkers, or blood cancer treatment.

Generates and closes new business within a designated healthcare territory. The role prospects strategic accounts, qualifies leads, builds executive relationships, presents clinical and digital solutions, negotiates contracts, manages forecasts, and meets revenue targets. Success requires selling integrated EHR solutions to health system C-suite stakeholders, navigating complex approvals, developing consultative sales strategies, and maintaining accurate pipeline documentation.

Manage healthcare and medical education events and projects from initiation through completion. Coordinate cross-functional global teams, clients, vendors, timelines, budgets, logistics, meeting materials, communications, and virtual or in-person event execution. Monitor project status, resolve issues, communicate risks, and ensure delivery within scope and deadlines. The role requires strong organization, communication, client management, technology skills, and 20–35% travel.

Develops and executes multichannel marketing strategies for oncology medical education events targeting physicians and healthcare professionals. Manages campaigns to achieve registration, attendance, engagement, and revenue goals; tracks performance; collaborates with product, analytics, sales, and social media teams; produces reports; analyzes channel results; identifies trends; and communicates data-driven recommendations to stakeholders.

Manages digital marketing campaigns and client relationships across SEO, paid search, social media, and website hosting. Communicates account performance, troubleshoots underperforming campaigns, develops content marketing roadmaps, advises clients on technical issues, researches SEO and PPC best practices, and collaborates across teams to identify opportunities and risks.

Manages strategic healthcare technology accounts, owning client relationships, renewals, revenue retention, upsells, forecasting, and executive engagement. Identifies cross-sell opportunities, develops account plans, manages escalations, monitors service delivery, and collaborates with internal teams on client requirements and product improvements. The role requires strong solution-based selling, healthcare IT account management experience, Salesforce proficiency, and 10–25% travel.

Manage 1–4 week proposal development projects from initiation through submission, coordinating global cross-functional teams, freelancers, and external partners. Lead planning and status meetings, manage communications, gather supporting materials, submit proposals through online portals, and ensure delivery on time, within budget, and within specifications. The role also involves writing, editing, reviewing, process coordination, and adapting to shifting priorities in a deadline-driven environment.

Leads an Account Management team serving healthcare patient engagement clients. Responsibilities include driving retention and revenue growth, managing client relationships, forecasting and renewals, overseeing service delivery, supporting sales and business development, developing employees, resolving client issues, and sponsoring strategic projects. The role requires collaboration across client services, sales, finance, operations, and product teams, along with travel to meet key client stakeholders.

Leads clinical and instructional strategy for CME grant development across therapeutic areas. Identifies clinical knowledge gaps, aligns educational plans with funding opportunities, develops grant materials, and collaborates with business development and content teams. Builds relationships with medical experts, supports funded projects, and designs data analysis plans to evaluate educational impact. Publishes findings through conferences, posters, and journal articles.

Leads pharmaceutical and medical-education advertising sales, expanding strategic accounts and revenue. Develops territory plans, prospects and manages client relationships, presents customized proposals, and oversees sold programs through execution. Maintains Salesforce records, coordinates with internal teams, associations, and partners, participates in medical/legal/regulatory reviews, and attends industry conferences. Requires strong pharma sales knowledge, presentation and organizational skills, technological proficiency, and the ability to manage multiple deadlines.

Analyzes platform usage, client growth, query performance, infrastructure capacity, and cloud/AI costs. Builds scaling scenarios, monitors AWS and GCP utilization, identifies anomalies and waste, owns product analytics reporting, and partners with Engineering and Product on database scaling decisions. The role also documents optimization results, capacity thresholds, vendor utilization, and model assumptions while translating technical findings for business stakeholders.

Manages internal delivery of Medical Affairs programs for global pharmaceutical clients, including digital content, presentations, timelines, dependencies, scope, reporting, and launches. Coordinates international teams, leads project meetings, communicates client priorities, escalates risks, supports revenue goals, and improves project-management processes. Also mentors team members, develops SOPs, and supports pilot programs and custom implementations.

Supports Medical Science Directors and project teams by preparing and quality-checking MLR submission materials, managing Veeva submissions, coordinating faculty communications and logistics, tracking permissions, and organizing project assets and documentation. The role requires careful file management, deadline coordination, compliance-focused workflows, and clear professional communication across clients, faculty, and internal teams.

Leads strategy, planning, execution, and optimization for in-person and virtual marketing events, including trade shows, conferences, client forums, and hosted programs. Manages event budgets, logistics, vendors, agencies, project plans, communications, and cross-functional stakeholder alignment. Partners with Sales and Customer Success to support pipeline growth, client retention, advocacy, and expansion. Tracks attendance, engagement, influenced pipeline, ROI, and other performance metrics to improve event strategy and efficiency.

Manages assigned client accounts from sale through execution and launch, building relationships, coordinating internal teams, preparing client communications, overseeing deliverables, and supporting revenue goals. Partners with project management and sales teams to ensure project health, quality, process compliance, and timely launches. Presents to clients and executives, supports pharma or brand training, improves internal processes, and mentors team members. Client travel is required as needed.