Teams at WebPT

Review, correct, and rebill medical claims to obtain contractual reimbursement; research claim status and denials; perform appeals; communicate with patients and insurers; meet SLA productivity and quality metrics; adhere to HIPAA and submit process improvement suggestions.

Qualify and convert leads into demos by contacting decision makers via phone, email, and web chat; respond to real-time signups; meet monthly quotas; support marketing campaigns; represent the WebPT brand; and collaborate with sales to schedule product demonstrations.

Manage medical claims lifecycle to obtain full contractual reimbursement: review and correct claims, rebill, research denials, pursue appeals, contact payers/patients, meet SLA productivity and quality metrics, and maintain HIPAA compliance.