Teams at Wellthy

Lead end-to-end implementation for complex enterprise accounts, build scalable implementation processes, manage a small implementation team, ensure documentation and quality, resolve technical and onboarding issues, set performance targets, and partner cross-functionally to meet launch timelines and client satisfaction goals.

Serve as primary client contact for employer partners, managing a portfolio to drive satisfaction, retention, and expansion. Advocate client needs internally, lead renewals and upsell initiatives, mentor junior team members, coordinate cross-functional engagement programs, leverage data to report on KPIs, and support strategic product and client initiatives. Occasional travel (~15%) required.

Own full-cycle sales for small and mid-market prospects (under 1,000 employees): prospecting, discovery, demos, negotiations, and closing. Support partnerships, outreach campaigns, conference strategy, and collaborate with Marketing and Legal. Track pipeline and report metrics to the Chief Growth Officer.