Jobs at Wonder

Manage an assigned portfolio of SMB restaurant accounts, focusing on retention, engagement, issue resolution, and reactivation of paused accounts. Support contract and ownership updates, resolve payment and tax inquiries, provide marketing and product guidance, and upsell promotions. Maintain account accuracy, meet service-level agreements, handle partner inquiries, and deliver a positive merchant experience through phone and written communication.

Leads category and menu strategy across restaurant brands, owning innovation roadmaps, new menu items, limited-time offers, restaurant concepts, and menu optimization. Uses customer insights, sales data, competitive trends, and financial metrics to identify growth opportunities. Partners cross-functionally with Culinary, Marketing, Supply Chain, Operations, Food Quality, Procurement, and Finance to test, launch, and optimize products while improving category-management processes and forecasting tools.

Leads enterprise-wide marketing procurement across media, creative, public relations, MarTech, agencies, events, and related services. Develops sourcing strategies, negotiates supplier partnerships, analyzes marketing spend, drives cost optimization, improves supplier performance, advises marketing leadership, manages procurement initiatives, and mentors a direct report.

Own and optimize Wonder’s Workday-based People Technology ecosystem, including architecture, configuration, integrations, APIs, automation, data governance, and system design. Build AI-enabled employee experiences, improve HR workflows, and support scalable solutions across payroll, benefits, onboarding, and employee lifecycle processes. Lead complex initiatives such as M&A integrations, implementations, and organizational scaling while independently delivering end-to-end solutions in a fast-paced environment.

The Product Designer II at Wonder will design AI-driven food technology experiences across iOS and web, focusing on clarity, trust, and simplicity in user interactions while evolving the design system.

Leads Wonder’s operational performance analytics for Field Operations by owning KPI frameworks, dashboards, reporting systems, financial models, forecasts, and business reviews. Partners with Operations, Finance, Product, Culinary, Technology, and Data teams to translate operational data into actionable recommendations, evaluate pilots, support planning, and improve profitability, execution, and guest experience. The role also drives reporting automation, self-service analytics, adoption, and continuous improvement.

Design end-to-end experiences for Wonder’s operator-facing kitchen technology portfolio. Conduct research and usability testing, create high-fidelity designs and prototypes, collaborate with product, engineering, analytics, and operations teams, and optimize workflows for speed, accuracy, and operational performance in constrained physical environments.

Design and build AI-native developer tooling, including context aggregation, MCPs, CLIs, skills, sub-agents, and cloud agent solutions. Integrate AI into code review, testing, code generation, documentation, refactoring, and incident workflows. Optimize AI model selection and costs, improve developer velocity, and establish engineering standards. Own tools end-to-end while partnering with platform, infrastructure, and application teams in an evolving organization.

Leads Wonder’s enterprise food safety, quality, compliance, workplace safety, and risk organization. Builds scalable governance, technology, talent, and compliance systems across production, distribution, restaurants, suppliers, and multiple markets. Advises executives and the Board, oversees regulatory readiness, incident and recall management, supplier risk, workplace safety, business continuity, and quality improvement. Partners cross-functionally with Operations, Supply Chain, Culinary, Technology, Legal, and Finance to protect customers, employees, brand, and business while enabling growth.

Project-based intern supporting data analysis and process improvement for procurement and construction workflows. Responsibilities include cleaning and analyzing data with Python and spreadsheets, building dashboards and process tools, gathering stakeholder feedback, testing workflows with field and vendor teams, and presenting completed projects. Example initiatives include procurement cost analysis and redesigning mobile-friendly construction punch-list processes.

Support the installation, commissioning, testing, troubleshooting, and operation of robotic food-service systems across restaurant deployments. Work hands-on with mechanical, electrical, controls, software, and integration components, including conveyors and collaborative robot arms. Contribute to prototyping new automation concepts, sustaining existing kitchen equipment, improving reliability, and creating deployment and operational playbooks. Collaborate with engineering teams, restaurant operations, and vendors to investigate issues and scale repeatable automation deployments.

Supports sourcing and procurement projects through market research, supplier identification, RFP/RFQ activities, spend and pricing analysis, supplier negotiations, onboarding, contract tracking, reporting, and process improvement. The intern coordinates with Finance, Legal, IT, and business stakeholders while preparing procurement reports, presentations, and analysis. This hybrid role requires three days per week in the office and offers exposure to strategic sourcing and supplier management.

Lead cross-functional finance and business initiatives from planning through implementation. Manage process redesign, compliance rollouts, organizational restructuring, M&A integration, financial system implementations, and operational enhancements. Establish project roadmaps, timelines, resources, milestones, risk controls, and reporting. Partner with Legal, HR, IT, Operations, and executives on stakeholder alignment and change management, including communications, training, and operational handoffs.

Analyze customer, order, campaign, cohort, and promotional data using SQL, BigQuery, DBT, and Looker. Partner with Growth and Marketing teams to evaluate campaign performance, A/B tests, churn, and customer behavior. Validate marketing data, manage an AI analytics chatbot, formulate hypotheses, and translate findings into visual presentations and strategic recommendations for leadership.

Supports Wonder’s supply chain operations through network and inventory monitoring, risk mitigation, data-driven problem solving, strategic initiatives, stakeholder collaboration, and on-site investigations. The intern will use SQL and visualization tools to generate insights, improve standard processes, and optimize productivity across the supply chain.

Support Wonder’s supply chain operations through data analysis, strategic initiatives, process improvement, and on-site investigations. The intern will use SQL to answer business questions, create data-driven insights, track initiative performance, collaborate with stakeholders, and help develop supply chain systems and technology platforms. This hybrid NYC role may involve visits to facilities and restaurants across the tri-state area.

Support accounting and finance data needs by connecting and reconciling data across systems, building and maintaining reporting and analytical tools, enabling month-end close and audit deliverables, and partnering with data engineering and finance teams to improve automation, accuracy, and financial reporting.

The Senior Finance Manager will oversee financial planning, forecasting, and analysis, partnering with leaders across departments to drive financial insights and performance management while owning P&L for Blue Apron.

Manage month-end/quarter/year-end close activities, prepare journal entries and balance sheet reconciliations, maintain internal controls, support audits, apply US GAAP to complex transactions, improve accounting processes, and oversee general ledger and specialized accounting areas (advertising, promotions, content capitalization).

Manage procurement data and reporting, including spend analytics, data integrity, taxonomy, dashboards, integrations, and ad hoc analysis. Partner with sourcing, FP&A, finance, and leadership to improve reporting, track savings and spend, monitor purchase orders and invoices, and support Travel & Expense strategy. Oversee Ignite and related procurement tools while developing standardized metrics, automated reporting cadences, and Looker visualizations.