Jobs at WorldStrides

Analyze digital, email, direct mail, and lifecycle marketing performance; evaluate leads, conversions, customer segments, retention, and cross-sell opportunities; support A/B testing, attribution, forecasting, and budget allocation. Translate campaign data into actionable recommendations, improve reporting consistency, and partner cross-functionally to optimize acquisition and customer engagement using analytics and AI-enabled tools.

Build WorldStrides’ product marketing foundation across its educational travel portfolio. Develop positioning, messaging, competitive analysis, and audience research; own go-to-market launches; create sales enablement tools; train Sales teams; and evaluate launch and campaign performance. The role partners closely with Product, Sales, and Marketing to improve differentiation, sales confidence, win rates, and conversion through consistent messaging and ongoing testing.

Leads a team of Account Managers responsible for customer retention, rebooking, program growth, and revenue generation. The role includes recruiting, training, coaching, performance management, monitoring Salesforce reports and KPIs, managing escalated customer issues, balancing territories, and partnering cross-functionally to improve customer experience and business outcomes. Seasonal travel may be required to support events.

Own product strategy and outcomes for financial services and data platforms. Lead payments, billing, refunds, financial aid, data quality, analytics, and Microsoft Fabric migration initiatives. Partner with engineering, design, finance, compliance, and internal data users to frame problems, run experiments, prioritize investments, and improve payment success, chargebacks, data quality, Power BI adoption, and self-service analytics.

Builds and validates AI-assisted, full-stack prototypes that solve high-value business and customer problems. The role combines product discovery, stakeholder research, opportunity sizing, front-end and back-end development, systems integration, pilot execution, and outcome measurement. Product Engineers partner with IT and engineering to transition successful prototypes into production using governed architecture, DevOps, security, and observability practices.

Sell international educational travel programs to schools, teachers, and students. Responsibilities include prospecting, developing new and existing business, managing sales pipelines and cycles, assessing client needs, preparing proposals, closing opportunities, meeting sales targets, and contributing market feedback and sales strategies.

Own WorldStrides’ website content strategy and execution across its main site and program pages. Lead SEO, keyword research, content optimization, editorial planning, CMS publishing, A/B testing, content governance, and conversion-rate improvement. Collaborate with paid media, creative, IT, and development teams to grow organic traffic, improve lead conversion, strengthen user experience, and maintain brand standards. Use GA4, Search Console, and performance data to guide decisions.

Own the paid media strategy across K-12, International, and Performing Arts segments. Manage campaigns across search, social, display, programmatic, YouTube, and emerging channels; oversee budgets, performance metrics, attribution, agency relationships, creative testing, and landing page optimization. Drive MQL and pipeline growth through systematic experimentation and performance improvements.

Own and build WorldStrides’ events and partner marketing programs from the ground up. Lead the annual events strategy, logistics, budgets, vendors, onsite execution, lead nurturing, and ROI measurement. Develop strategic partnerships with education associations, school districts, and complementary brands, creating co-branded campaigns and joint events. Manage partner contracts, onboarding, enablement, and performance reviews while driving qualified leads, MQLs, and pipeline.

Sell WorldStrides performing arts school trips by generating new accounts and growing existing ones through phone and occasional in-person meetings. Manage pipeline, prepare proposals, host group meetings, collaborate with internal teams, support event coordination, and meet sales and retention targets while maintaining product knowledge and customer satisfaction.

Administer and configure the HEI Apply SaaS platform: build workflows, forms, notifications, permissions, and reports; support integrations, testing, onboarding, user training, and continuous improvement for higher-education admissions and student lifecycle processes.