Teams at WorldStrides

Analyze digital, email, direct mail, and lifecycle marketing performance; evaluate leads, conversions, customer segments, retention, and cross-sell opportunities; support A/B testing, attribution, forecasting, and budget allocation. Translate campaign data into actionable recommendations, improve reporting consistency, and partner cross-functionally to optimize acquisition and customer engagement using analytics and AI-enabled tools.

Build WorldStrides’ product marketing foundation across its educational travel portfolio. Develop positioning, messaging, competitive analysis, and audience research; own go-to-market launches; create sales enablement tools; train Sales teams; and evaluate launch and campaign performance. The role partners closely with Product, Sales, and Marketing to improve differentiation, sales confidence, win rates, and conversion through consistent messaging and ongoing testing.

Leads a team of Account Managers responsible for customer retention, rebooking, program growth, and revenue generation. The role includes recruiting, training, coaching, performance management, monitoring Salesforce reports and KPIs, managing escalated customer issues, balancing territories, and partnering cross-functionally to improve customer experience and business outcomes. Seasonal travel may be required to support events.