Teams at Worldwide TechServices

Provides on-site technical support for desktops, laptops, and related client equipment. Troubleshoots hardware and software issues, responds to service calls within SLAs, communicates with clients, documents activity, manages parts and inventory, and completes required reporting and administrative tasks. Requires travel to client locations, occasional overnight assignments, equipment lifting, a repair tool kit, and a valid driver’s license.

Provide technical support for desktops and laptops, troubleshoot client issues, ensure customer satisfaction, and manage service calls and inventory.