Jobs at Writer

Lead go-to-market for core app features (including WRITER Agent): positioning, messaging, launches, sales enablement, and adoption programs. Partner cross-functionally to create sales-ready assets, conduct competitive intelligence and market research, and ensure consistent product messaging across the buyer journey to drive adoption among enterprise customers.

Build and embed application security across WRITER's AI platform: threat model LLM architectures, implement SAST/DAST in CI/CD, lead security assessments and pentests, design controls for data pipelines and training environments, automate developer-facing security libraries, and research AI/ML-specific threats.

Drive outbound prospecting to build pipeline at enterprise accounts for WRITER's AI platform. Research target accounts, run multi-touch ABM campaigns, set qualified meetings for AEs, streamline processes, and maintain Salesforce. Partner with Marketing and Sales to convert ICP accounts into opportunities in a hybrid SF/Chicago/NYC role.

Lead and scale paid media across social, search, and display using AI-driven personalization. Develop and execute ABM strategies for enterprise accounts, partner with sales on long cycles, optimize targeting/bidding/budgets, analyze campaign ROI and pipeline impact, and manage agency/vendor relationships while aligning with brand and lifecycle marketing.

As a Software Quality Engineer, you will define quality assurance strategies, develop automation frameworks, and ensure the reliability of AI applications while collaborating with cross-functional teams.

Design, build, and scale internal IT systems and automations for a fast-growing AI company. Own enterprise SaaS (Okta, Google Workspace, Slack), implement identity and access management (SSO, SCIM, RBAC), create API integrations and IaC with Python and Terraform, build AI-assisted IT tooling, and lead infrastructure projects while partnering with Security for compliance.

Lead and execute research on large language models and agentic systems, running large-scale post-training experiments (SFT, RLHF, RLAIF, DPO, GRPO), building evaluation benchmarks and data synthesis pipelines, translating research into model improvements and production deployments, publishing at top venues, and mentoring researchers and engineers.

As an AI engineer, you will build and deploy AI applications, collaborate with teams on technical requirements, and maintain responsible AI practices.

As a Software Engineer at WRITER, you'll design and implement AI-driven systems, integrating with existing services and collaborating with teams to build scalable solutions.

Build and operate resilient, scalable cloud infrastructure across AWS/GCP/Azure using Kubernetes, Helm, and Terraform/Pulumi. Automate tasks with Python or Go, run AI-assisted workflows, lead incident response and post-mortems, define SLOs and own on-call, and collaborate cross-functionally to drive reliability, observability, and platform direction.

Provide Tier 2 technical support for enterprise B2B SaaS customers: triage and resolve complex production issues, debug Python and no-code agents, investigate integrations and REST APIs, use monitoring tools, build automation/diagnostic scripts, and escalate product defects. Collaborate with Customer Success, Product, and Engineering to improve the platform and customer outcomes.

Own end-to-end payroll for a multi-entity, multi-currency global company across US, UK, Canada, Singapore, UAE and EOR countries. Execute payroll processing, manage contractor payroll, oversee statutory filings (W-2, P60, T4, etc.), coordinate with EORs, support GL journals and month-end reconciliations, handle benefits/pension administration, lead new-country payroll setups, ensure compliance, and build scalable payroll workflows while supporting employees on payroll questions.

Own the full sales cycle for WRITER’s enterprise AI agent platform: prospect and qualify strategic enterprise accounts, drive net-new revenue, lead executive negotiations, collaborate cross-functionally to tailor solutions, manage pipeline forecasting, and support smooth deployments with product and customer success.

Lead activation and platform adoption across an enterprise customer portfolio by embedding with customers, designing custom AI solutions, running workshops and champion programs, building power-user communities, and driving measurable usage and ROI. Partner cross-functionally to refine materials, scale enablement, and advise on long-term AI program growth.

Own deployment and activation success for enterprise customers: translate use cases into measurable AI workflows, design and run activation programs (champions, workshops, trainings, dashboards), build advocate communities, deliver customized demos and enablement, track adoption metrics, and partner cross-functionally to scale AI initiatives.

Lead WRITER's brand strategy and campaigns end-to-end, own brand operations (including an internal WRITER instance), partner with product and design to embed brand in product, manage agency relationships, build a scalable brand repository and skill library, and define measurement to drive brand performance and business outcomes.

Partner with enterprise customers to identify AI use cases, architect and implement custom applications and integrations using WRITER's platform, APIs, Knowledge Graphs and LLMs, drive adoption, provide product feedback, and reduce time-to-value through scalable processes and documentation.

Lead enterprise AI transformation for Fortune 50-100 accounts: define vision, drive ROI and P&L impact, build C-suite relationships, orchestrate cross-functional programs, scale best practices, and identify expansion opportunities.

Serve as a strategic partner to Fortune 50-100 customers to design and drive enterprise AI transformation. Define vision, quantify P&L impact, lead cross-functional programs, build C-suite relationships, deliver ROI, scale playbooks, and identify expansion opportunities across accounts.

As a software engineer, you'll design secure AI integration platforms, build reliable APIs, lead engineering standards, and collaborate with cross-functional teams to optimize enterprise automation solutions.