Teams at Zendesk

Provide strategic legal counsel for global AI products, ensuring compliance with evolving AI safety and privacy laws, enabling sales and product teams, engaging regulators and industry groups, driving AI trust initiatives, applying legal technology to streamline reviews, and mentoring junior lawyers to support product growth while mitigating risk.

The Director of Sales Strategy will lead revenue growth initiatives, mentor teams, collaborate with executives, and drive enterprise transformations.

Embed with strategic customers to lead end-to-end deployments of AI agents and LLM workflows. Scope, design, code custom integrations, configure RAG architectures, troubleshoot escalations, and bridge customer IT with product engineering to ensure production rollouts and measurable ROI.