Jobs at Zip

Lead strategic oversight of Zips largest, most complex enterprise implementations. Define scalable delivery methodologies and governance, mentor and develop implementation leaders, partner with cross-functional executives, and implement project health, risk escalation, and quality standards to ensure successful global deployments and strong customer outcomes.

Lead Business Intelligence and GTM Data Science to define Zip's data strategy, build a single source of truth and executive/GTM dashboards, enable AI data foundations, partner with Product Data Engineering, hire and scale the analytics team, and deliver automated executive and board reporting.

The role involves closing technology SaaS sales at the enterprise level, advising prospects, using sales intelligence tools, and participating in shaping the sales process.

The Solutions Manager leads onboarding, project management, and implementation for enterprise customers, ensuring customer satisfaction and smooth product usage.

Lead and scale the NAMER Strategic enterprise sales segment for Global 2000 accounts. Own revenue performance, hire and develop multi-layered sales leadership, expand into new verticals, serve as executive sponsor on major accounts, drive forecast discipline and pipeline hygiene, and align cross-segment GTM strategy with internal partners.

Manage customer portfolio, driving success by advising on B2B purchasing, fostering engagement, and developing client relationships across various sectors.

Support day-to-day operations of the New York office including vendor coordination, supplies and deliveries, room bookings, facilities requests, event logistics, guest reception, and cross-functional workplace initiatives to ensure a clean, organized, and welcoming onsite experience.

Lead the onboarding and implementation of Zip’s procurement platform for new clients, ensuring customer satisfaction and proactive project management. Collaborate with product and engineering teams to enhance the product based on client feedback.

The Senior Customer Success Manager will manage a portfolio of clients, drive customer success on the Zip platform, and act as a trusted advisor to enhance procurement efficiency.

The Customer Marketing Coordinator focuses on sourcing speakers for events, supporting review site strategies, creating customer stories, and managing customer gifting logistics.

Lead GTM operations, drive strategic planning and execution across Sales and Marketing, using data analysis to enhance GTM performance and support revenue growth.

Lead the creation and scaling of Zip's PMO, establish governance and delivery frameworks, manage and grow a team of project managers, drive end-to-end delivery for complex enterprise implementations, govern global portfolio capacity and metrics, partner with Product and Engineering, and handle executive escalations to ensure client satisfaction.

As a Commercial Account Executive at Zip, you will close deals, consult with prospects, learn the product, and adapt sales processes to drive growth in a fast-paced startup environment.

The role involves managing Zip's account data infrastructure, leading territory planning, optimizing data quality, and driving automation with an emphasis on data operations and strategy.

Lead strategic technical pursuits and build the Enterprise Architecture function: create reference architectures, integration plans with ERP systems, drive discovery with C-suite, translate requirements into product inputs, and enable sales and solution engineering for enterprise procurement integrations.

Lead technical enablement for the Solutions Engineering org: design onboarding and certification programs, run continuous learning and demo readiness, use Gong and performance data to identify gaps, partner cross-functionally with Product/PMM/RevOps, and measure enablement impact to accelerate deal velocity and improve win rates.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Partner with sales and enterprise executives to quantify and present C-suite ROI cases. Build ROI models, conduct quantitative analysis and benchmarking, run working sessions with prospects, embed value into discovery, coach AEs on value-based selling, and supply reusable benchmarks and assets to support enterprise deal closures.

Manage enablement programs for Go to Market teams, design learning experiences, analyze skills gaps, facilitate workshops, and measure program effectiveness.

Coordinate high-volume interviews, manage recruiting calendars, guide candidates and internal partners through interview processes, maintain ATS and hiring systems (Ashby), solve scheduling issues, and support candidate experience and recruiting operations projects.