Jobs at Zip

Build and own AI-powered go-to-market automation for BDR and sales teams. Design workflows using enrichment, CRM, conversational intelligence, orchestration, and coding tools; translate sales goals into scalable projects; pilot and launch solutions; measure pipeline impact, rep time savings, and adoption; and iterate based on results. Collaborate across Sales, Marketing Operations, Business Technology, AI, and leadership to improve prospecting efficiency and personalization.

Enterprise Account Executive responsible for closing new enterprise SaaS customers, prospecting, managing value-based sales cycles, delivering product demonstrations, and serving as a trusted advisor. The role requires becoming an expert in Zip’s procurement platform and market, using sales intelligence tools, evangelizing the product, and helping shape sales processes at a high-growth startup. Candidates need 5+ years of enterprise technology SaaS closing experience, strong communication and organizational skills, relevant tools experience, and a bachelor’s degree or equivalent.

Manage strategic enterprise customers using Zip’s procurement platform. Define business outcomes, drive adoption and customer health, advise stakeholders across procurement and related functions, translate customer needs with product and engineering, deliver training, support renewals, and improve customer success processes. The role requires extensive customer success or account management experience, implementation experience, procurement expertise, and familiarity with enterprise workflow technologies.

Lead competitive intelligence and product marketing strategy for Zip’s enterprise procurement platform. Responsibilities include researching competitors and market trends, developing battlecards and enablement materials, training sales and customer-facing teams, informing product roadmap decisions, supporting analyst relations, and translating complex data into positioning, campaigns, and sales strategies. The role requires cross-functional collaboration across marketing, sales, product, and executive teams and is hybrid in San Francisco or New York City.

Enterprise Account Executive responsible for closing new enterprise SaaS customers, prospecting, managing value-based sales cycles, delivering product demonstrations, and serving as a trusted advisor. The role requires becoming an expert in Zip’s AI procurement platform and procurement market, using sales engagement tools, shaping sales processes, and contributing to startup culture and growth.

Leads go-to-market strategy and operations for the Solutions Engineering organization. Responsibilities include capacity and coverage planning, hiring and ramp planning, compensation design, metrics and reporting, operating cadences, pipeline and deal reviews, QBRs, cross-functional initiatives, enablement, and special projects. The role partners with sales, marketing, customer success, product, finance, and executives while using SQL, spreadsheets, BI tools, and GTM systems to improve revenue execution.

Lead end-to-end onboarding and implementation for enterprise customers, configuring procurement processes, managing requirements and project tasks, and delivering customer training. Collaborate with product and engineering teams on customer requests, delegate work to solutions and technical consultants, and improve post-sales processes to accelerate customer time to value.

Lead Zip’s NAMER Strategic Sales segment targeting Global 2000 and Fortune 500 accounts. Own revenue performance through multiple management layers, expand into new verticals, sponsor major enterprise deals, develop sales leaders, influence cross-segment strategy, maintain forecast discipline, and improve organizational coverage, capability, and capacity.

Own post-sales strategy and operations for Customer Success, including customer segmentation, coverage models, reporting, renewal forecasting, operating cadences, and performance metrics. Partner with post-sales leadership and cross-functional teams to drive retention, expansion, and customer experience improvements. Use SQL, spreadsheets, BI tools, and RevOps systems to analyze data, inform decisions, and execute high-impact initiatives.

Commercial Account Executive responsible for closing enterprise SaaS sales, prospecting new opportunities, advising prospects, demonstrating the Zip procurement platform, and delivering value-based sales cycles. The role requires becoming an expert in procurement and Zip’s product, managing deal cycles with sales technology, contributing to sales-process development, and helping build the startup’s culture and team.

Lead customer onboarding and end-to-end ERP/procurement product implementations. Gather requirements, configure customer processes, deliver training, manage implementation projects, and coordinate with product and engineering teams on customer requests and roadmap priorities. Improve post-sales processes to accelerate customer time to value and ensure successful adoption.

Manage a portfolio of B2B SaaS customers, define business outcomes, drive adoption and retention, advise on procurement best practices, build stakeholder relationships, monitor customer health, coordinate with product and engineering, support renewals, and improve customer success processes. The role requires customer success or account management experience, implementation experience, and familiarity with procurement technologies and workflow tools.

Manage enterprise SaaS customer accounts through renewals, upsells, adoption, and value realization. Partner with Customer Success, demonstrate the Zip platform, negotiate contracts, monitor account health, and drive customer retention. Serve as a procurement product expert, support deal cycles, and help build scalable sales processes at a high-growth startup.

Lead Zip’s Business Intelligence and GTM Data Science functions, establishing enterprise data strategy, governed semantic models, dashboards, executive reporting, and AI-ready data foundations. Partner with Finance, Revenue Operations, Product Data Engineering, and GTM teams to create a single source of truth for SaaS metrics. Build and lead a high-performing team of analytics engineers, BI developers, and data analysts while supporting executive, board, and investor decision-making.

Drive new business and expansion within global enterprises exceeding $7 billion in revenue. Own complex, consultative sales cycles involving C-level stakeholders across procurement, finance, IT, legal, operations, supply chain, and manufacturing. Prospect net-new enterprise accounts, build pipeline, advise customers on procurement transformation, close strategic deals, and help shape sales strategy and culture at a high-growth AI procurement startup.

Establish and scale Zip’s PMO by developing governance models, project standards, methodologies, templates, and delivery tooling. Lead, hire, mentor, and manage project managers while overseeing complex enterprise implementations and global onboarding portfolios. Drive capacity planning, delivery metrics, continuous improvement, executive escalations, and cross-functional collaboration with Product, Engineering, and Customer Success to improve client outcomes and time-to-value.

Design customer-facing procurement product features from concept through launch. Collaborate with engineers, product managers, go-to-market, and customer-facing teams to conduct UX research, develop thoughtful solutions, iterate based on user feedback, and participate in design reviews. The role requires strong visual and UX design skills, effective communication, ownership of end-to-end product design, and familiarity with AI-powered prototyping tools and web application constraints.

Own the HR partnership for Zip’s NAMER go-to-market organization, advising Sales, Marketing, and Customer leaders on organization design, performance, leadership effectiveness, talent strategy, and employee relations. Lead people initiatives, coach managers, support hiring strategy and leveling, and partner with People teams to execute talent programs in a high-growth technology environment.

Design customer-facing procurement product features from concept through launch. Collaborate with engineers, product managers, go-to-market, and customer-facing teams; conduct UX research and testing; iterate based on feedback; and participate in design reviews. The role requires strong visual and UX design skills, end-to-end product ownership, effective communication, and comfort using AI tools for rapid prototyping.

Own post-sales strategy and operations for Customer Success, including account segmentation, book design, forecasting, metrics, reporting, operating cadences, and executive business partnership. Lead cross-functional GTM initiatives across Sales, Marketing, Product, Finance, and Support. Analyze data using SQL, spreadsheets, and BI tools to improve retention, expansion, account health, coverage models, and customer outcomes.