Jobs at Zip

As a Commercial Account Executive at Zip, you will close deals, consult with prospects, learn the product, and adapt sales processes to drive growth in a fast-paced startup environment.

The role involves managing Zip's account data infrastructure, leading territory planning, optimizing data quality, and driving automation with an emphasis on data operations and strategy.

The role involves closing technology SaaS sales at the enterprise level, advising prospects, using sales intelligence tools, and participating in shaping the sales process.

The Solutions Manager leads onboarding, project management, and implementation for enterprise customers, ensuring customer satisfaction and smooth product usage.

Manage customer portfolio, driving success by advising on B2B purchasing, fostering engagement, and developing client relationships across various sectors.

Onsite IT Support Specialist and site lead for Zip’s NYC office. Provide helpdesk support, manage Zoom/conference equipment, Wi‑Fi, printers, and Mac/Windows hardware. Handle onboarding/offboarding, laptop lifecycle logistics, asset tracking, and provisioning. Administer cloud services (Google Workspace, Azure AD/M365, Slack, Okta, Jira, Zoom). Maintain runbooks/SOPs and coordinate with Workplace and InfoSec to ensure device compliance.

Lead the onboarding and implementation of Zip’s procurement platform for new clients, ensuring customer satisfaction and proactive project management. Collaborate with product and engineering teams to enhance the product based on client feedback.

Lead GTM operations, drive strategic planning and execution across Sales and Marketing, using data analysis to enhance GTM performance and support revenue growth.

The Senior Customer Success Manager will manage a portfolio of clients, drive customer success on the Zip platform, and act as a trusted advisor to enhance procurement efficiency.

The Contracts Manager will oversee legal support for procurement workflows, manage commercial agreements, and improve contracting processes using technology and automation.

Serve as the central contact for inbound RFx requests: log, triage, and qualify opportunities; coordinate cross-functional contributors; draft, edit, and assemble proposal content; manage reviews, approvals, and version control; support RFx contractors and maintain content repository.

Design and standardize SAP (ECC and S/4HANA) and Ariba integrations, create reusable integration templates, translate complex customer implementations into scalable assets, support pre-sales architecture, and partner with Product and Engineering to drive integration best practices and technical implementation excellence.

Design and standardize PeopleSoft integrations and reusable integration templates, partner with Product and Engineering, support pre-sales, document best practices, troubleshoot APIs and integration errors, and scale ERP integration assets across customers.

Design and standardize Workday Financials and procurement integrations, build reusable integration templates, translate complex customer requirements into scalable solutions, support pre-sales engineering, collaborate with Product and Engineering, and define technical best practices to drive consistent, repeatable enterprise implementations.

Design and standardize Jaggaer integrations and reusable ERP integration templates. Collaborate with Engineering, Product, and Design to convert bespoke customer implementations into scalable assets, support pre-sales, troubleshoot APIs, and drive technical solution consulting best practices across implementations.

Design, standardize, and maintain Oracle EBS R12 integration templates; translate complex customer environments into reusable integration assets; support pre-sales architecture; collaborate with Product and Engineering to drive implementation best practices and scalable ERP integrations.

Lead technical enablement for the Solutions Engineering org: design onboarding and certification programs, run continuous learning and demo readiness, use Gong and performance data to identify gaps, partner cross-functionally with Product/PMM/RevOps, and measure enablement impact to accelerate deal velocity and improve win rates.

Lead strategic technical pursuits and build the Enterprise Architecture function: create reference architectures, integration plans with ERP systems, drive discovery with C-suite, translate requirements into product inputs, and enable sales and solution engineering for enterprise procurement integrations.

Design, standardize, and maintain Oracle EBS R12 integration templates; translate complex customer environments into reusable assets; support pre-sales; collaborate with Engineering, Product, and Design to ensure scalable, repeatable ERP integrations and drive best-practice technical implementation standards.

Design and standardize Jaggaer integrations and reusable ERP/integration templates, partner with Product and Engineering, support pre-sales, troubleshoot APIs, and scale integration best practices across customer implementations.