Zipari Careers In NYC
11

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Dev + Engineer
Operations
Product
Project Mgmt
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Service Desk Specialist

Zipari
1 day ago
+22
Performing and helping improve processes/procedures to run an effective and efficient service desk operation. Assigning and escalating service desk tickets with technology, engineering, delivery, and product teams. Coordinating the completion of service desk tickets submitted by Zipari clients. Ensuring service desk tickets submitted by clients are responded to and resolved within established service level agreements.  Working with technology, engineering, delivery, and product leaders identifying the root cause. Thoroughly understanding each client’s service level agreement. Consistently communicating planned/unplanned outages with internal stakeholders.  Assisting with proper documentation of incidents and RCA reports.  Creating monthly SLA and Incident Metric reports per client and ensuring availability of reports to account management. Providing on-call service desk support. Assisting in creating a client knowledge base.

Technical Project Manager

Zipari
2 days ago
+22
Gathering, coordinating, and prioritizing backend requirements between key stakeholders across multiple departments. Organizing and managing Core Services team sprints and tasks. Balancing Core Services team sprints with other competing stakeholder sprints. Managing expectations – ensuring that reports, estimates and status are accurately detailed and projects receive the appropriate level of priority. Determining the priority and high level effort estimation for suggested modifications or enhancements to existing features. Working with technical leads and product/project managers to develop and maintain sustainable and configurable products and features.

Python Django Developer

Zipari
1 week ago
+22
Designing and developing cloud based software products conforming to industry best practices. Designing and implementing RESTful API’s using Python. Supporting and maintaining existing software products, applications and interfaces. Evaluating emerging technologies, open source libraries and providing recommendations. Supporting testing process and troubleshooting issues and resolving them. Participating in architectural design sessions and product discussions. Working closely with front-end and UX developers to provide scalable solutions. Working with Agile/SCRUM team setting, including cross-functional structures, and varying levels of management.

Client Delivery Analyst

Zipari
1 week ago
+22
Be part of a Client Delivery team that on-boards Zipari products to our clients. Guiding clients through product overviews, configuration and data specifications. Capturing and documenting client configuration settings by producing comprehensive Jira user stories. Be aware of project scope and requirements; ability to ask clarifying questions as needed to ensure thorough understanding of tasks. Performing product demos as part of product configuration and client integration activities. Working with client to apply configuration settings to training material. Conducting client train-the-trainer programs. Partnering with QA teams to update test cases for client configuration settings and execution of automated tests. Coordinating and conducting integration/configuration testing with client teams.

Salesforce Developer

Zipari
1 week ago
+22
Developing Salesforce managed packages for deployment on the AppExchange. Working closely with Python, Java, UX and front-end engineers. Participating in architectural, design and product discussions in an agile environment with an excellent team of engineers.

Front End Developer

Zipari
1 week ago
+22
Working closely with UX and back-end Developers. Participating in architectural, design and product discussions. Helping to design and create RESTful APIs to drive functionality. Learning new technologies. Working in an agile environment with an excellent team of engineers.

Product Manager

Zipari
1 week ago
+22
Zipari is a technology start-up company based in DUMBO, Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by data analytics. We are looking for individuals who want to build a company, a culture and solve complex challenges. The Zipari team members have strong work ethics, believe in what Zipari is building, and are willing to play whatever role is necessary to achieve the company’s goals. Our team has movie geeks, foodies, talented musicians and a mix of random elements that make us one: The Zipari team!

Project Manager

Zipari
1 week ago
+22
We are seeking a Project Manager responsible for the successful execution of client engagements and other key activities. The Project Manager will provide overall leadership, planning and management for project delivery. This is a critical position that requires effective planning, teamwork and collaboration and superior managerial skills to develop and implement solutions that meet the needs of Zipari and our customers. It also requires exceptional personnel leadership and motivational skills.

Product Specialist

Zipari
1 week ago
+22
Zipari is a technology start-up company based in DUMBO, Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by data analytics. We are looking for individuals who want to build a company, a culture and solve complex challenges. The Zipari team members have strong work ethics, believe in what Zipari is building, and are willing to play whatever role is necessary to achieve the company’s goals. Our team has movie geeks, foodies, talented musicians and a mix of random elements that make us one: The Zipari team!

Senior DevOps Engineer

Zipari
3 weeks ago
+22
Architecting, maintaining, and streamlining automated builds and release pipeline from code compilation, automated testing, to deploying releases to multiple environments. Facilitating and championing the quick resolution of problems found during the daily build and deployment efforts. Investigating tools and processes and integrating them so that they can improve the reliability, stability and efficiency with application release services. Working closely with the development team to integrate new deployment processes and strategies to meet our feature requirements.

Help Desk Analyst

Zipari
3 weeks ago
+22
Monitoring Jira Service Desk tickets for SLA based resolutions, prioritizing and managing several open issues at a time. Diagnosing and resolving technical hardware and software issues. Providing help desk support and resolving problems to the end user’s satisfaction. Documenting internal procedures. Working with PeopleOps to maintain Physical Office Security for HIPAA Compliance. Assisting with on-boarding and off-boarding of users. Handling maintenance and inventory of all equipment, software and software licenses. Managing Macbooks configuration and deployment for new employees using standard hardware, images and software leveraging Jamf MDM tool.