Jobs at Zscaler

Drives commercial revenue for Zscaler’s Zero Trust Branch portfolio, including SD-WAN, IoT/OT segmentation, and Zero Trust Cellular. Owns regional quota and territory strategy, develops account-based plans, engages C-suite and technical stakeholders, collaborates with solution engineers and sales teams, and closes complex deals through value-based selling. Requires software or security sales experience, executive engagement, AI tool adoption, and strategic sales planning.

Build and manage technology alliance partnerships across the Americas, accelerating partner-generated pipeline and regional revenue. Develop relationships with security, networking, cloud, and digital workplace practices; coordinate with internal sales, marketing, revenue operations, engineering, and partner teams; drive opportunities to closure; and increase partnership brand awareness. The role requires experience with GSI partners, complex solution sales, cybersecurity, and networking, along with willingness to travel.

Drive revenue growth through technology alliance partners by building pipeline, executing joint business plans, maintaining executive relationships, and aligning internal sales teams with partners. The role focuses on cybersecurity partnerships across the Americas, supporting sell-to and sell-through opportunities, increasing partner brand awareness, and coordinating with marketing, revenue operations, partner engineering, and regional business teams.

Leads strategic relationships with private equity firms, developing joint go-to-market plans, originating portfolio company opportunities, structuring commercial deals, and driving adoption of Zscaler’s security platform. The role partners with PE leaders, sales teams, business value specialists, and technical experts to quantify value, improve EBITDA, mitigate cyber risk, support M&A transactions, and advance digital transformation across portfolio companies.

The Principal Sales Engineer will support state, local, and educational customers by presenting and demonstrating the Zscaler platform, leading technical sales processes, running Proof of Value engagements, and translating customer goals into Zero Trust solutions. The role requires expertise in security operations, firewalls, proxies, networking, and emerging AI tools. This remote East Coast position involves cross-functional collaboration, trusted technical advising, and guiding public-sector organizations through secure cloud transformation.

Lead and grow a sales engineering team for core cybersecurity portfolio, drive value-based selling, refine SE processes (discovery, qualification, POC), partner with sales, product, and engineering to design solutions and close major deals.

Lead field-facing AI security strategy for enterprise accounts: architect AI security solutions, deliver demos/POVs, advise on LLM/RAG/agent risks, scale enablement assets, and feed product roadmap with customer feedback to securely enable enterprise AI adoption.

Enterprise Account Executive responsible for building C-suite relationships, creating long-term account strategies, collaborating with internal teams, and acting as a trusted advisor to drive cloud security adoption and close net-new enterprise deals.

Own major accounts in the New York metro, build C‑suite relationships, create long‑term account strategies, collaborate cross‑functionally, act as a trusted advisor, align Zscaler solutions to customer goals, and drive new logo acquisition and quota attainment using channel partnerships.

Drive technical sales for major enterprise accounts by architecting Zero Trust solutions, overseeing the technical sales process, and executing end-to-end Proofs of Value. Collaborate with internal teams, advise customers on AI/ML adoption and security, and support large account engagement and deployment.

Lead the development, optimization, governance, and measurement of Zscaler’s Customer Success service portfolio across Professional Services, Technical Success, and Support. The role evaluates service offerings, improves documentation and processes, establishes KPIs, audits portfolio effectiveness, collaborates cross-functionally, and recommends strategic enhancements to improve customer outcomes and adoption.

Provides second-line support for complex security and network issues, partnering with Engineering to troubleshoot, reproduce, and resolve customer problems. Documents incidents, manages enterprise escalations, analyzes packet captures and HAR traces, and provides product feedback. Develops training programs and mentors support engineers while advising on product and code improvements. Requires extensive web security, networking, and cloud knowledge, plus experience with SSL, SAML, HTTP, TCP/IP, VPNs, SD-WAN, and related technologies.

Manage technical customer relationships for US Federal Government accounts, driving adoption, value realization, renewals, and risk mitigation. Lead business reviews, support FedRAMP-regulated environments, educate customers on security platform capabilities, and troubleshoot networking and authentication issues. The role requires expertise in Zscaler technologies, cloud security, enterprise infrastructure, and federal compliance, along with US citizenship and eligibility for DoD/DoW Secret or Top Secret clearance.

As a Security Architect, you will build secure agent runtimes and systems, ensuring robust security capabilities in agentic AI solutions while conducting security evaluations.

Represent security compliance with customers, map frameworks to Zscaler capabilities, create reusable playbooks, educate sales teams, and complete security questionnaires and assessments. Translate technical security and data-protection concepts into business and sales messaging while supporting frameworks including NIST, ISO 27001, DORA, GDPR, PCI, and HIPAA. The role requires customer-facing credibility, compliance expertise, security architecture knowledge, and the ability to leverage AI-driven workflows.

Leads technical customer Proof of Value engagements for Zero Trust Branch solutions. Builds advanced physical and virtual networking labs, troubleshoots complex L2/L3 networking escalations, authors deployment guides and reference architectures, and delivers technical enablement for systems engineers, professional services, and partners. The role requires deep enterprise networking expertise, packet analysis, lab automation, and customer-facing technical validation experience.

Drive enterprise customer acquisition and account growth for Zscaler’s AI Security products. Responsibilities include strategic prospecting, lead qualification, pipeline development, engaging CISOs and security leaders, conducting consultative sales cycles with Sales Engineers, closing deals, relaying customer insights to product and marketing teams, and representing the company at industry events.

Develop and optimize full-funnel, multi-channel demand generation campaigns that generate pipeline, accelerate deals, and support cross-sell and upsell opportunities. Partner with product marketing, sales development, content, product, field, partner marketing, and analytics teams. Build lead-nurturing programs, align assets to buyer stages, monitor conversion and ROI metrics, and create dashboards to optimize campaign performance.

Drive technical marketing for Zero Trust Branch and Digital Experience solutions through customer proof-of-value pilots, architectural demos, networking lab design, troubleshooting, technical collateral, and field enablement. Serve as the technical bridge between field teams and engineering while validating solutions, supporting enterprise evaluations, and improving post-sales time-to-value. The role requires deep networking, packet analysis, cloud networking, monitoring, and customer-facing technical expertise.

Sell and scope Zscaler Professional Services for enterprise and commercial customers. Partner with sales, solution engineering, architecture, delivery, customer success, and channel teams to develop proposals, Statements of Work, resource plans, training recommendations, and technical solutions. Own services bookings quotas and attach-rate targets while translating complex security and technology concepts into customer value and deployment outcomes.