[2026-2027] School Operations Manager

About KIPP NYC:
Founded in 1995, KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities.

From our first middle school, KIPP Academy in the Bronx, to today’s network of eight elementary schools, nine middle schools, and one high school, KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond.

Our commitment doesn’t end at graduation. Through KIPP Forward, we continue to support our alumni as they navigate college, career, and life, helping them define success on their own terms and pursue the paths that align with their goals and sense of purpose.

Together, we serve more than 9,400 students, support 4,700 alumni, and employ over 1,100 dedicated team members who bring passion, expertise, and commitment to our mission every day.

Position Overview:

The School Operations Manager (SOM) is responsible for managing and executing smooth daily operations of the school Specifically, the SOM ensures core daily systems are effectively executed, student enrollment targets are met and maintained, facilities and technology systems are in good working order, daily student health and safety protocols are adhered to, and daily events logistics are executed as planned. The SOM reports directly to the Director of Operations (DOO) and manages the School Operations Administrator (SOA).

Duties and Responsibilities:

General responsibilities include (but are not limited to):

• Daily Operations Management: Oversee key daily systems such as student arrival, attendance, transitions, lunch/recess, and dismissal. Ensure all processes run smoothly and efficiently. Ensure the main office is staffed, supplies are replenished, and equipment is in good working order. Manage technology, facilities, and other operational systems, resolving issues promptly. Lead planning and execution of student recruitment and enrollment processes.
• Communication & Interaction: Foster strong relationships with staff, students, and families. Communicate effectively with all stakeholders and respond within 24-48 hours. Support the school’s mission through active participation in student enrichment activities and field lessons when needed
• Office Management: Manage the School Operations Administrator (SOA), ensuring they meet deadlines, standards, and goals. Hold regular one-on-ones with the SOA to monitor progress and provide guidance.
• Student Health & Safety: Monitor student health and ensure communication with the school nurse. Serve as an active member of the BRT and assist in emergency or high-urgency situations.
• Collaboration with DOO: Assist the DOO with special projects, systems supporting instructional vision, and escalated concerns. Report progress and barriers to DOO for continuous improvement. Conduct daily walkthroughs with the DOO to maintain operational integrity. Ensure events and field trips are well-executed.

• Strong interpersonal skills that contribute to a collegial working environment and a healthy measure of the character traits we value: zest, grit, hope, social intelligence, gratitude, and a sense of humor.
• Minimum of 4 years of relevant experience.
• Thrives in fast-paced, high-achieving, team-oriented, and mission-driven environments.
• Highly organized, resourceful, and able to manage multiple tasks with precision.
• Quick learner, critical thinker, and open to feedback.
• Proactively manages multiple critical deadlines, ensuring timely completion of tasks and responsibilities.
• Demonstrates resilience, flexibility, and innovation when necessary.
• Takes ownership of impact on self and others, adjusts accordingly, and embraces growth opportunities.
• Basic proficiency in Microsoft Office and school operations systems; computer literate.
• Outstanding written and oral communication skills; effectively communicates with diverse backgrounds.
• Excellent at prioritization, with high attention to detail.
• Proactive, and able to manage high responsibility levels.
• Demonstrated passion for and commitment to the KIPP mission with school based experience strongly preferred

Compensation and Benefits:

KIPP NYC offers a salary ranging from $80,340 - $88,745. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band.

KIPP NYC offers a generous benefits package, including, but not limited to, the following:  

• Robust benefits include medical, dental, and vision. 
• Generous time off, including 5 school vacation weeks, sick and personal days, and an extended summer break. 
• Up to 12 weeks of 100% parental leave. 
• Bright Horizon Back-up Child and Elder Care.
• Employer-paid Life Insurance and Short-term/Long-term disability.
• Employee incentives include an 8-week paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement. 

This description is intended to describe the type of work being performed by a person assigned to this position.  It is not an exhaustive list of all duties and responsibilities required by the employee.

This role is based in NYC and will require travel to our schools. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. You must notify HR if you move or have plans to relocate.

KIPP NYC LLC does not offer visa sponsorship or work authorization. 

KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. 

KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.