2027 Summer Intern: Business Analyst

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
At a Glance

• You're a motivated student with a current 3.0 GPA or higher currently pursuing a degree in one of the following areas from an accredited college or university:
  
  • Business Administration, Marketing, Finance, Computer Information Systems
• This is a paid, full-time, 11-week internship designed to give you real-world experience and meaningful exposure to the telecommunications industry in your chosen field.
• Internship program runs from May 26 through August 6, 2027.
• In addition to role-specific projects, you'll take part in professional development sessions, networking opportunities, mentorship and experiences that help you grow personally and professionally.

The Spectrum Internship Experience
As part of America's Connectivity Company®, you'll join a team that serves millions of customers and communities nationwide, while gaining valuable insight into the work that powers connection every day.
Throughout the summer, you'll contribute to meaningful work, strengthen your skills and have opportunities to:

• Grow your skills in a dynamic, innovative business environment.
• Build connections with team members and senior leaders who can help you better understand our business and what it's like to work here.
• Learn from a mentor, who can provide guidance, support and career advice.

What you can expect in this role
As a Spectrum intern, you'll spend the summer working alongside two teams: your respective department and your intern cohort.
Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on internship experiences that include a kickoff conference, professional development sessions and networking activities, webinars, community service, cross-functional projects and final presentations.
This experience is designed to help you explore your interests, expand your network and leave with a deeper understanding of both your field and the impact of our business.
Internship responsibilities may include:
We're looking for a Business Analyst Intern to join our Residential Ecommerce team as a junior Product Manager. You'll help shape how customers discover, purchase, and receive residential products online - an experience that extends beyond checkout into delivery scheduling, installation, and fulfillment. You'll work closely with engineering, design, and operations to translate customer and business needs into clear requirements, track key metrics to inform decisions, and help prioritize what the team builds next. This role is ideal for someone who's comfortable with ambiguity, curious about the "why" behind the numbers, and eager to learn the fundamentals of product management in a fast-paced ecommerce environment.

• Translate customer and business needs into clear requirements, user stories, or specs for engineering and design
• Query and analyze product/customer data (SQL, dashboards) to inform feature decisions
• Track and report on key metrics for owned features (conversion rate, AOV, cart abandonment, etc.)
• Maintain and prioritize backlog items in Jira/Linear/Asana Map and document the residential customer journey, including delivery, scheduling, and installation touchpoints
• Support prioritization discussions using structured frameworks (RICE, MoSCoW, etc.)
• Partner with engineering, design, and operations to keep projects moving and unblock issues
• Assist in defining success criteria and monitoring results for A/B tests or feature launches
• Turn ambiguous problems into concrete next steps or action items Present findings and recommendations to stakeholders in clear, digestible formats

Required qualifications

• Must be a rising junior with an expected graduation date between of Dec 2028 to May 2029
• Must be currently enrolled in an accredited College or University completing a bachelor's degree
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred Qualifications

• Writing clear requirements (user stories, specs, acceptance criteria)
• SQL basics Backlog tool fluency (Jira, Linear, or Asana)
• Metrics literacy (conversion, AOV, cart abandonment, etc.)
• Residential customer journey knowledge (delivery, scheduling, installation)
• Prioritization thinking (RICE, MoSCoW, or structured tradeoffs)
• Cross-functional communication (engineering, design, ops) Comfort with ambiguity

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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.