Own and grow marquee enterprise accounts post-sale: drive onboarding, ensure customer success, expand usage and revenue, lead renewals, represent customer needs internally, and work cross-functionally with product and prediction teams.
ABOUT REHEARSALS
ABOUT THE ROLE
WHAT YOU'LL DO
WHO YOU ARE
NICE TO HAVE
PERKS & BENEFITS
COMPENSATION
BONUS POINTS
EQUAL OPPORTUNITY
The team is ex-DeepMind, ex-Databricks, and ex-Stanford. We launched the first Gemini API, designed Google Lens, post-trained state-of-the-art coding models, started companies that have been acquired, and been awarded more than 25 patents.
Rehearsals is the only company that builds AI twins of real people. Companies use our technology to predict consumer behavior and reactions at scale, in hours instead of months, with 92% accuracy to what real people would do.
We are backed by a16z (Speedrun Fund), Factorial Fund, and 25madison, along with angel investors from DeepMind and OpenAI including Logan Kilpatrick. Revenue is growing 3x month over month. We work with category leaders across CPG, luxury goods, consumer technology, and gaming.
Closing a deal is the start. This role is about everything after.
You own Rehearsals' most important customer relationships for the long term. The biggest brands in the world sign with us, and you turn that first contract into a partnership that lasts years. You make customers succeed, you grow the account, and you renew it. The best people in this seat are trusted like an extension of the customer's own team, in the room for their biggest decisions and making Rehearsals impossible to give up.
- Own the relationship. Be the single point of trust for a set of marquee accounts, from day-one onboarding through renewal and every Rehearsal in between.
- Make customers succeed. Learn their business cold. Make sure every Rehearsal lands, every result gets used, and the value is obvious to everyone from the analyst to the CMO.
- Grow the account. New teams, new use cases, new budget. Expansion is yours to find and yours to close.
- Own renewals. Keep the biggest brands in the world for the long haul. Retention is a number you carry.
- Be the customer's voice inside Rehearsals. Bring the field's needs to product and the team, and make sure your accounts are heard.
- Work cross-functionally. Partner with the team running predictions, with product, and with leadership to deliver for your accounts.
- 5+ years owning enterprise customer relationships, in account management, strategic accounts, or senior post-sales and customer success.
- A track record of retaining and expanding large, complex accounts, with the numbers to show it.
- You build deep trust with senior stakeholders and become the person they call first.
- Commercially sharp. You are comfortable leading renewal and expansion conversations and negotiating them to close.
- Organized and proactive. You see risk early and get ahead of it.
- Comfortable with data and AI concepts. No coding required, but you can speak fluently about how twins and simulations create value.
- Based in our New York City office, with travel to your accounts when the relationship calls for it.
- Experience with CPG, luxury, retail, consumer technology, or gaming brands.
- A background in market research, insights, analytics, or data-heavy products.
- Experience carrying a net revenue retention or expansion number.
- Early-stage startup experience.
- Highly competitive pay and equity
- M4 MacBook Pro
- Top-tier healthcare, dental, and vision
- $1,000/month for food and a gym membership
- Relocation if you are moving to New York
CULTUREWe are not a 40-hour-a-week company. Everyone here works hard, moves fast, and takes full ownership. We care deeply about what we are building and about building it together.
Base pay is $140,000 to $170,000. The role includes equity.
Want to stand out? Go to rehearsalsresearch.com and go through one of our interviews before we talk. It is the fastest way to feel how we turn real people into twins. Come tell us what you thought.
Rehearsals is an equal opportunity workplace. We welcome applicants of every background and identity, and we want a team where people can do their best and most authentic work.
Rehearsals New York, New York, USA Office
24 W 30th, New York, NY, United States, 10001
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