Account Manager, GRI

Dow Jones Risk is a global provider of best-in-class risk data, technology solutions, due diligence and managed services for managing regulatory and reputational risk. For 20 years, its market-leading data has helped financial institutions and businesses have greater control managing Financial Crime Compliance, Third Party Risk Management, Sanctions Compliance and Trade Compliance. With a global team of expert researchers covering more than 60 languages, Dow Jones applies the same rigor to its data that it has always brought to its journalism, offering the most accurate and complete risk datasets on the market.

About the Role:

As the Account Manager for Oxford Analytica and Dragonfly (Global Risk Insights) you will be tasked with executing revenue growth in the Americas region for your existing client book with Oxford Analytica and Dragonfly clients predominantly. You will be directly responsible for owning the renewal success of your accounts. You will be responsible for establishing and maintaining strong relationships with our existing clients, ensuring their satisfaction, and driving increased revenue through cross-selling and upselling opportunities. You will work closely with the Head of Account Management GRI, to implement effective client retention and revenue growth strategies. Your role requires effective collaboration with Client Success teams and Business Development Managers.

• Manage a book of business allocated by Head of Account Management GRI, within your geographical territory securing renewals and upsell

• Cultivate long-term relationships with our key clients, understanding their business objectives, pain points, and challenges to identify opportunities for upselling and cross-selling

• Execute comprehensive account strategies for each account under your portfolio within your geographical territory to maximize both gross retention and net retention, in line with the overall growth objective

• Actively prospect your accounts to find new buying centres for GRI products and upsell into existing points of contact

• Work with Dow Jones Account Managers to facilitate cross sell

• Ensure the timely renewal of your book of business, implementing strategies to grow and retain existing contracts

• Work closely with Client Engagement Specialists to ensure client retention

• Attend industry conferences and events as required

• Account planning to identify whitespace within your book of business

• Collate client feedback and requirements for product/editorial teams and to engage in acting as the voice of the customer during product development

• Maintain accurate records in company’s CRM relating to renewals and upsell

• 5-7 years of account management experience, ideally within the geopolitical & market 

• Proven track record of successfully managing key client accounts and driving revenue growth

• Strong business acumen and understanding of the industry and market trends.

• Bachelor’s degree in Business, Economics, a related field, or relevant professional experience preferred

• Comprehensive Healthcare Plans

• Paid Time Off

• Retirement Plans

• Comprehensive Insurance Plans

• Lifestyle programs & Wellness Resources

• Education Benefits

• Family Care Benefits & Caregiving Support

• Commuter Transit Program

• Subscription Discounts

• Employee Referral Program

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

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Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

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We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.