Account Manager - Onsite Partnerships

Why Work For Us
Grubhub, part of Wonder Group Inc , is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
About the Opportunity
The Partnerships Manager is a strategic leader responsible for cultivating long-term relationships with partners and driving their success on our platform. This role combines thought leadership, proactive problem-solving, and mentoring of junior team members to deliver measurable outcomes for both partners and the organization.
The Impact You Will Make

• Partnership Management: Manage a portfolio of existing strategic partnerships, ensuring partner satisfaction, maximizing mutual value, and identifying opportunities for expansion and growth.
• Growth Initiatives: Develop and execute strategies to grow existing partnerships and identify, onboard, and integrate new strategic partners within the campus and hospitality ecosystem.
• Partner Success: Act as the primary point of contact for partners, proactively addressing their needs, fostering open communication, and ensuring successful implementation of joint initiatives.
• Operational Excellence: Streamline and scale partnership operations, developing and implementing processes for efficient onboarding, communication, reporting, and performance tracking.
• Business Development (Supporting): Support the Director in identifying and evaluating potential new partners, contributing to the business development process. This will be a smaller component of the role.
• Collaboration: Collaborate effectively with internal teams (e.g., sales, marketing, product, operations) to ensure alignment and maximize the impact of partnerships.
• Performance Tracking & Reporting: Monitor key performance indicators (KPIs) related to partnership performance, providing regular reports and insights to the Director and other stakeholders.
• Market Research: Stay informed about industry trends, competitive landscape, and emerging opportunities within the campus and hospitality ecosystem.

What You Bring to The Table

• Bachelor's Degree preferred or highschool diploma/GED + years of experience
• 3-5 years experience in working with strategic accounts in a sales, marketing or account management capacity
• Strong organizational skills
• You thrive in a rapidly changing environment
• Excellent communication skills. Good listener, capable of comprehending client issues and translating them into an appropriate solution.
• Proven ability to work across many departments to solve problems and achieve results
• Strong computer skills (MS Office, Google products) with the ability to quickly learn new software. Experience with Salesforce and JIRA a plus
• Strong problem solving skills and comfortable analyzing and articulating data
• Thinking like an owner- being proactive rather than reactive when it comes to account health

As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.
We reward our Sales positions with competitive pay. For this role, we offer commission with a base salary range as outlined below, based on factors including geographic location.
New York: $74,000 - $112,000 ($91,000 - $135,000 OTE range)
Illinois: $66,000 - $99,000 ($82,500 - $123,500 OTE range)
Grubhub uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
And Of Course, Perks!

• Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Free Meals. Our employees get a weekly Grubhub credit to enjoy.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].