Account Manager

This is a remote position within the United States

At Adstra we know great things happen when people come together with one shared goal. The future of data is happening at Adstra. Come join our growing team.

Adstra Nonprofit, a division of Adstra, is a data-driven, integrated marketing solutions firm, relentlessly focused on driving revenue and donor growth for 150+ leading Nonprofit clients across the country. Within the Donor Acquisition team, our goal is to provide strategy and flawless execution to our clients as we lead and grow their new donor Acquisition programs.

We are currently seeking an Account Manager to join our team of professionals.

You will be responsible for planning, preparation and presentation of mail plans, recommendations and client reviews, for current nonprofit accounts.  Role focuses on clients’ customer acquisition programs through direct mail and digital campaigns.  Hands on, detailed circulation planning by campaign, season, and annual plans. Overall management and retention of client accounts.

Our “ideal candidate” is an individual who thrives in a fast-paced environment and is intuitively data-driven and focused on the details. They possess strong mail planning experience, with a deep knowledge of nonprofit direct marketing metrics.  They have an ability to forge strong client and vendor relationships and are proficient in both Excel and PowerPoint. The ideal candidate must have strong interpersonal skills and the ability to demonstrate analytical and critical thinking.

Responsibilities for this opportunity include, but are not limited to:

• Preparation and presentation of detailed mail plans and quarterly reviews for existing accounts.
• Develop and present new test recommendations
• Overall management and retention of client accounts
• Maintain accuracy and integrity of partner relationships with clients
• Solid understanding of co-op database models and audience development.
• Negotiate with List Managers for targeted deals for client
• Provide support and problem resolution for order production team
• Liaison with VPs and SVPs and other department managers
• Maintain knowledge of all functions in department to provide support wherever needed
• Attend trade shows, new business presentations & client reviews upon request
• Participate in development of new business presentations
• Stay abreast of industry trends and technology advancement in the industry
• Proactive problem resolution

In addition, our "ideal candidate" has the following skills & experience:

• Minimum 5 years combined nonprofit experience, either on the client or service side.
• Experience in building mail plans
• Experience with Digital Co-Targeting
• Knowledge of Nextmark
• Strong verbal and written communication skills
• Skill in problem solving
• Skill in researching and reviewing statistical data
• Ability to work well under pressure, prioritize work and handle multiple tasks
• Ability to remain flexible and responsive when faced with multiple urgent requests
• Ability to use computer software programs including Microsoft Word/Excel/PowerPoint
• Ability to learn quickly with little instruction
• Mailer, Co-op database or agency experience preferred
• Knowledge of supervisory techniques to accomplish instruction, motivation, and training of personnel.

About Adstra

Adstra, a privately held, PE backed company, provides a comprehensive suite of data and identity solutions for a wide-array of use cases to a diverse base of blue-chip clients.

Adstra is the new model for the data-driven enterprise. Adstra, as the first Enterprise Identity Platform, comprises a comprehensive suite of transparent identity and data solutions that are portable, futureproofed, and offered via a subscription-based model that liberates brands to realize the maximum value from their data. Adstra frictionlessly and cost effectively connects brands with authenticated audiences tailored to specific business and campaign objectives across all media.  Adstra also is a leading provider of customer acquisition, data brokerage and data management services, supporting both the for profit and nonprofit markets.  Adstra is headquartered in Princeton, New Jersey with offices across the United States.

To learn more about why Adstra is the new ideal in places to work check out our Adstra Careers and our Great Place to Work certification pages today!

Adstra offers excellent benefits including medical, dental, vision, life, LTD, 401k w/ company match, paid time off, business casual dress, summer hours, customized training & more!  If you are one of the “best and brightest” in your field and you’re looking to position yourself for the future, this is a great opportunity.

Equal Employment Opportunity

Adstra provides equal employment opportunities to all employees and applicants for employment. All practices such as recruitment, selection, promotions, and other terms and conditions of employment are administered in a manner that ensures there is no discrimination on the basis of race, color, national origin, ancestry, religion, citizenship, age, gender, gender expression or identity, sexual orientation, marital status, disability, pregnancy, medical condition, genetic information, protected veterans, or any other protected characteristic under applicable law.

For immediate consideration, please create a profile and make sure you provide your resume and current contact information.  We look forward to learning more about you and the value you can bring to Adstra!

We want to be your Employer of Choice! 

EOE/M/F/D/V