About Us
Unity. Loyalty. Advancement. Charity. It’s what drives United Legwear & Apparel Co. to be the best global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories. Founded in 1998 by Isaac E. Ash to make the very best legwear on the market, ULAC is an industry leader offering a full range of products for babies, kids, teens, and adults. We strive to sell our products at affordable prices for families. Hard work and exponential growth year on year has transformed ULAC into a global apparel and accessories company.About The Job
The Account Operations Executive plays a key role in supporting the day-to-day operations and growth of the Stance business. This position serves as a strategic partner to the sales team, helping to manage customer accounts, maintain order accuracy, and drive exceptional service for retail partners. The Account Operations Executive will collaborate closely with Merchandising, Production, Logistics, Order Management, and Sales Support teams to ensure seamless execution, resolve issues proactively, and support account performance.
What You Will Do
- Enter, review, and maintain customer orders to ensure accuracy of costing/wholesale price, units, terms, and ship windows.
- Ensure all orders and dates are bucketed correctly in the system, in partnership with sales support.
- Run and monitor the daily NSR and open order reports; flag discrepancies and follow through to resolution.
- Support the weekly ATS process, helping capture in-season OTB opportunities and weekly best- seller/selling data.
- Process bulk/buy and cost requests, and coordinate art requests across relevant departments through to completion.
- Request shipping extensions and process substitutions as directed to help mitigate loss of sales.
- Track and communicate order status, exceptions, and ship-date changes to the Sales Manager and cross-functional partners.
- Prepare account-level order and selling recaps to support weekly updates to team leaders and management.
- Coordinate with Logistics, Order Management, Production, and Merchandising on routing, allocation, and delivery timing.
- Maintain organized, up-to-date account files, order documentation, and customer requirements/routing guides.
- Assist with market appointment logistics, samples, and follow-up items as needed.
- Perform other duties as assigned in support of company needs and operations
What You Bring
- Bachelor’s degree in business sales or marketing or other related field and 2-4 years professional experience or equivalent combination of education and experience.
- Proficient in Microsoft Office specifically Excel and Powerpoint.
- Excellent written and verbal skills as required for effective interpersonal communication.
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks and workload seamlessly and follow-up.
- Strong business judgement and sense of urgency and can work independently under critical time frames and work on multiple assignments.
- Ability to read, analyze and interpret data and draw valid conclusions that show understanding and insight with excellent problem-solving skills.
- Ability to be extremely flexible and adaptable in completing a diverse range of assignments in a timely manner and adaptable to change and have the ability to prioritize projects and workload.
- Experience working in a fast-paced environment and ability to apply good work habits to effectively complete assigned tasks and contribute to the smooth operation of the company/department.
What We Offer
At ULAC, we are committed to supporting the well-being and professional growth of our employees. Our comprehensive benefits package for all New York & New Jersey-based employees includes:
Medical, Dental, and Vision Insurance
Access to quality health care coverage with a variety of plan options to fit your needs.
Fitness Reimbursement
Reimbursement is for eligible health and wellness programs to encourage a healthy lifestyle through our medical benefits plan.
Short-Term and Long-Term Disability Insurance (100% Employer Paid)
Income protection to support you during unexpected health challenges, 100% company-paid.
Group-Term Life Insurance (100% Employer Paid)
Accidents can happen in an instant, affecting you and a loved one. Our Group-term Life Accidental Death and Dismemberment Insurance is designed to help families by providing financial protection in case of death or severe injury resulting from an accident.
Employee Assistance Program (EAP)
Confidential support services for mental health, work-life balance, and other personal matters.
401(k) Retirement Plan
Plan for your future with our competitive retirement savings plan, including employer matching of up to 4.5%
Pet Insurance
Coverage options to help care for your furry family members.
Paid Time Off (PTO) and Sick Leave
Competitive paid vacation and sick leave to support your work-life balance.
Bereavement Leave
Paid time off to grieve and attend to personal matters following the loss of a loved one.
Flexible Spending Accounts (FSA)
Pre-tax savings accounts for healthcare and dependent care expenses.
Commuter Benefits
Tax-advantaged options to help cover public transit and commuting costs.
Tuition Reimbursement
Support for continued learning and development through approved educational programs.
Voluntary Life Insurance
Option to voluntarily add additional financial protection in the event of an unfortunate loss.
General Acknowledgement & Employment At-Will:
Employment in this position requires adherence to all policies and procedures set forth by United Legwear & Apparel Company. This position description is not an exhaustive list of all duties and responsibilities of the position, is not a contract and is subject to change at any time, with or without notice, by the employer. Furthermore, all employees are employed at-will with United Legwear & Apparel Company and are employed for no definite period of time and employment may be terminated without cause or notice.
United Legwear & Apparel Co. New York, New York, USA Office
New York, NY, United States
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