Account Supervisor

The SAE supports the Account Supervisor in managing the day-to-day activity of the account, including managing client deadlines, maintaining the integrity of the client’s budget and developing creative briefs. The SAE must be a proactive person who can multi-task, foster a positive team atmosphere, and be a leader.

Primary Job Responsibilities

• Manage account independently on a day-to-day basis
• Develop creative and strategic thinking skills
• Develop creative briefs
• Manage client expectations at all times to foster effectiveness/productivity
• Provide input to and draft sections of the agency tactical plan
• Maintain regular client contact at product manager level and become integral part of client team ensuring that the client is updated and briefed on all relevant account activity
• Meet/manage all client deadlines
• Monitor fee hours and proactively alert agency management and/or clients of projects are heading out of scope
• Effectively lead internal meetings (e.g. status meetings, job start-ups, etc.), making important, relevant contributions, and generate workable conclusions
• Evaluate creative work for consistency and accuracy
• Keep senior management briefed on account activities
• Demonstrate strong knowledge of scientific category and brand

Additional Responsibilities

• Communicate effectively and professionally both internally and externally
• Demonstrate good problem-solving and interpersonal skills
• Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriatel
• Remain calm despite high pressure situations
• Project a professional, positive attitude toward peers and clients within the department and the agency
• Uphold Agency quality standards in servicing the Client
• Maintain accurate time sheets
• Foster a positive team environment demonstrating respect for peers and supervisors
• Assist other members of department/team as needed when workload allows
• Establish credibility and maintain leadership image both internally and externally; convey confidence without over promising
• Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager
• Uphold the Company Values (the 3 E’s) in all decisions and interactions

Management Responsibilities

• Generate performance reviews for AEs, AAEs, and support staff, when applicable
• Provide constructive and direct on-going feedback to team members
• Delegate work effectively, where appropriate

Qualifications

• College degree, preferably in marketing, advertising, communications or science/medicine
• 3 years agency or comparable experience
• Excellent written and oral communication skills
• Well-developed knowledge of business practices/vendor relations
• Professional image

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• $100,000 - $120,000