Accounts Receivable Analyst

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

Target total compensation ranges from $105,000 - $136,000, including a fixed annual salary of $100,000 - $125,000, an employee equity plan grant, and world-class benefits.

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the Role:

The role supports the management of Rokt’s trade receivables across regions, products, and customers. This role focuses on day-to-day collections activities to ensure timely cash collection, accurate AR records, and a positive customer experience.  Cash collections fuel Rokt’s growth and healthy AR benefits the entire Rokt Network and drives value for Rokt’Stars and Investors. 

Relationships matter now more than ever - you will work closely with customers, GTM, billing, cash applications and other teams to resolve issues, follow up on balances, and provide business insights to improve our processes to support our global Network, which grows each and every day.

Responsibilities:

• Support the end-to-end AR and collections process, helping to ensure timely cash collection and strong working capital.
• Perform collections activities (sending statements, following up on overdue invoices, documenting customer communications) and escalate risks or disputes as needed.
• Partner with Billing, Cash Applications, and GTM to resolve billing queries and disputes, ensuring a great customer experience.
• Assist with month‑end close and reporting activities related to AR (e.g., reconciliations, bad debt provision support, audit requests, and AR aging/collections reporting).
• Identify and drive process and system improvements (e.g., automation, dunning workflows, collections tools), while maintaining strong relationships with internal and external stakeholders.

Requirements

About You:

• Strong communication skills; comfortable having firm but constructive conversations with customers and internal stakeholders.
• High attention to detail, strong organization skills, and an ownership mindset, with the ability to manage multiple priorities and deadlines.
• High level of interest in AI and desire to build automated processes.
• Comfortable working both independently and as part of a team, knowing when to escalate issues or seek guidance.
• Foundational understanding of relevant accounting concepts (e.g., AR recognition basics, bad debt provisioning exposure is a plus).

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About the Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
• Dog-friendly office
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office minimum 4 days per week).

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.