Accounts Receivable Specialist I

Markertek, a division of Tower Products Incorporated, is a leading supplier of broadcast, audio, video, and professional technology solutions serving customers worldwide. As an employee-owned company, your contributions directly impact our success. We offer a supportive team environment, opportunities for growth, and the unique benefit of employee ownership, allowing you to share in the company's achievements while building a rewarding career.

We are seeking a detail-oriented and dependable Accounts Receivable Specialist I to join our accounting team. This position plays a key role in supporting the Accounts Receivable function by accurately processing customer payments, maintaining account records, and building positive customer relationships to ensure timely payment of outstanding balances.

Essential Responsibilities

• Accurately apply customer payments to invoices and orders.
• Process incoming payments, including checks, EFTs, wire transfers, PayPal transactions, and credit card payments, in accordance with company policies and procedures.
• Create and process customer credits and refunds.
• Support credit card processing and verification activities.
• Investigate payment discrepancies and assist in resolving customer billing concerns.
• Perform daily accounts receivable transactions, including verifying, classifying, posting, and recording financial data.
• Communicate professionally and effectively with customers, references, and other external contacts.
• Partner with internal Customer Service and Sales teams to address account inquiries and resolve issues.
• Contact customers via phone and email regarding outstanding balances and payment status.
• Generate, fax, and email customer receipts and supporting documentation as needed.
• Assist with additional accounting and administrative duties as assigned.

Qualifications and Skills

• Prior experience in accounts receivable, accounting support, bookkeeping, data entry, or a related field preferred.
• Relevant experience may be considered in lieu of formal education.
• Strong data entry skills with a high degree of accuracy and attention to detail.
• Proficiency in Microsoft Excel and other computer applications.
• Strong organizational and time-management skills.
• Effective verbal and written communication skills.
• Customer-service mindset with the ability to maintain positive professional relationships.
• Ability to handle confidential information with discretion and integrity.
• Self-motivated, dependable, and capable of managing multiple priorities in a fast-paced environment.

Competitive Benefits Include:

Medical, Dental, and Vision Insurance

Life Insurance

Paid Time Off

401(k) Retirement Plan

Profit Sharing Program

Employee Stock Ownership Plan (ESOP)

Additional Information:

Tower Products Incorporated

100% Employee-Owned

Located in Saugerties, NY

Equal Opportunity Employer (EOE)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.