Administrative Assistant, Commerce

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

How We LEAD:
Universal Music Group is seeking a highly organized and motivated Administrative Assistant to join our Commerce team, supporting initiatives across both streaming and physical retail partners. This entry-level role is ideal for a driven individual eager to learn the business of music commerce and support a fast-paced team managing priority releases, partner relationships, and operational workflows. The ideal candidate brings strong organizational skills, excellent communication, and the ability to handle sensitive information with professionalism, discretion, and sound judgment.
How You’ll CREATE:
As part of the Commerce team, you will play a key operational role supporting day-to-day administrative needs as well as cross-functional project coordination. Responsibilities include:

Administrative & Operational Support

• Provide day-to-day administrative support to the Commerce team, assisting with organization, logistics, and team coordination.
• Manage and maintain complex and fluctuating calendars, including scheduling internal meetings, cross-department touchbases, and partner calls across multiple time zones.
• Coordinate and book domestic and international travel; prepare detailed itineraries.
• Process and track travel & entertainment (T&E) and other departmental expenses.

Project & Partner Support

• Assist with tracking project timelines, major release schedules, promotional rollouts, and key deadlines.
• Maintain organized status reports, partner grids, and internal trackers.
• Support meeting preparation: gather materials, circulate agendas, take notes, and ensure follow-up on action items.
• Help coordinate partner-facing events, showcases, presentations, and internal team gatherings.

Data, Reporting & Presentation Support

• Build and maintain sales reports, weekly internal trackers, and performance summaries for both streaming and physical partners.
• Monitor release updates, chart movements, consumption data, and metadata accuracy.
• Design and assemble visual marketing decks, partner presentations, and internal briefing documents.

Cross-Functional Collaboration

• Assist with communications between internal teams (Marketing, Commercial Strategy, Production, Finance, Label Partners, etc.) and external streaming/retail partners.
• Organize incoming meeting requests, prioritize based on urgency, and help manage team workflows.

Bring Your VIBE:
We’d love to meet you if you have:

• 1+ year of relevant experience in an administrative or coordination role, preferably in entertainment, media, or a fast-paced corporate environment.
• Bachelor’s degree in Music, Business, Marketing, Communications, or related field (or equivalent experience).
• Experience booking travel and processing expense reports.
• Prior experience at a music label, distributor, agency, or PR firm is a plus but not required.
• Strong written and verbal communication skills with the ability to interact professionally at all levels.
• High attention to detail and exceptional organizational skills.
• Ability to manage multiple priorities, shift quickly between tasks, and work proactively.
• Proficiency in Microsoft Office and Google Workspace; familiarity with presentation design tools is highly valued.
• A passion for music, commerce, digital platforms, and understanding consumer behavior in both streaming and physical retail environments.

Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical, dental, and vision coverage

• Including 100% coverage for out-patient in-network mental health services

• Fertility coverage for eligible medical plan participants

• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

• Student Loan Repayment Assistance and Tuition Reimbursement

• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees

• 3-weeks PTO for non-exempt employees

• 2-weeks paid Winter Break

• 10 Company Holidays (including Juneteenth and Wellbeing Day)

• Summer Fridays (between Memorial Day and Labor Day)

• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Salary Range:

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.