Administrative Assistant Puppy Program

At Canine Companions, we’re dedicated to making a difference in the lives of people with disabilities. As an employee, you’ll help provide independence to individuals, while also giving a dog a meaningful job. Our commitment to our mission is reflected in our equally strong dedication to our employees. 

Our Employee Benefits 

We believe in offering a comprehensive benefits package to ensure the well-being and growth of our team: 

• Employer-Paid Health Coverage: Medical, dental, and vision benefits for staff 

• Paid Time Off: 14 paid holidays annually, including an Inclusion Holiday, plus 17 paid days off (PTO) during your first year 

• Retirement Savings: Employer-matched 403(b) retirement plan 

• Community Engagement: Additional paid hours to volunteer within your community 

• Employee Assistance & Wellness Programs: Support for both professional and personal well-being 

• Inclusion and Diversity Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progress  

Employee Testimonial  
"I love the ability to see the impact that the dogs have on people's lives.  So much love is put into a Canine Companions dog along their journey to becoming a service dog, and the end product is a dog that provides immeasurable love and service to their handler. " 
— Apprentice Instructor 

The Administrative Assistant Puppy Program provides clerical, administrative and organizational support to the puppy program with a high degree of accuracy, responsiveness and discretion. 

Key Responsibilities 

• Puppy Raiser Coordination: Assist puppy program manager with the maintenance of prospective and current puppy raiser lists and puppy availability. Review puppy raiser applications, schedule phone interviews and site visits. Assist with the processing of confirmation of acceptance or denial letters to prospective puppy raisers. 

• Puppy Program Materials: Assist with the ordering, updating, assembly and administration of puppy raising manuals, related printed matter and collateral supplies. 

• Puppy Raiser Orientation: Assist with arrangements for puppy placements with puppy raisers, conducting puppy raiser orientations, shipping arrangements, creating puppy raiser contracts, orientation folders, manuals, and other orientation related needs. 

• Puppy Matriculation: Update, prepare and distribute turn-in packets and related correspondence to puppy raisers of matriculating dogs.  Monitor and coordinate the return of all materials from puppy raisers prior to matriculation.  Assist the puppy program manager at graduation, turn-in including puppy raiser reception, check-in, photos and tours. 

• Release Dog Program: Assist with the preparation of release dog contracts, notification of puppy raiser of released dog, adoption back to puppy raiser or hand off to release dog coordinator to process through released dog waiting list. 

Qualifications  

To be successful in this role, candidates should possess the following: 

Must Have: 

• Ability to multitask and manage time effectively while maintaining organization and attention to small details 

• Professional work ethic and ability to communicate with a calm demeanor under emotional circumstances 

• Ability to compose and transcribe letters using Word and mail merge 

• Familiarity with Microsoft office (word, excel, etc,), Adobe and other business software 

• Knowledge of puppy behavior and basic training 

Nice to Have:  

• Minimum of 2 years’ previous administrative office assistance experience  

Compensation 

• Salary Range: $ 21.00-$24.00 per hour.

• For internal candidates, compensation will be set within the posted wage range for the role, in consideration of internal equity and the scope of the position.

Inclusion and Diversity Commitment 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.  

The base salary range above represents the low and high of the range for this position. Actual salaries will vary and may be above or below the range based on various factors, including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. 

Pursuant to local Fair Chance Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 

Accommodation Request 

If you need accommodations during the interview process, please let us know. We are committed to ensuring all applicants have equal access to the opportunity to succeed.