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Equus Workforce Solutions

Administrative Assistant - WeCARE - On-Site Only

Posted 13 Days Ago
Be an Early Applicant
In-Office
Brooklyn, NY, USA
20-20 Hourly
Junior
In-Office
Brooklyn, NY, USA
20-20 Hourly
Junior
Serve as the front desk contact, assist customers with inquiries, maintain program participation records, and provide general administrative support.
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Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

  • Serve as the primary front desk point of contact for customers, greeting visitors and assisting with program check-in and general inquiries in a professional and welcoming manner.

  • Collect and review documentation of customer participation in program activities to ensure compliance with program requirements and assigned participation hours.

  • Enter and maintain accurate records of customer participation and activities in the program data tracking system.

  • Ensure documentation of participation in program activities is collected and entered into the tracking system on at least a weekly basis for all customers.

  • Work collaboratively with program staff to ensure customers are properly assigned to activities and remain engaged in required program participation.

  • Follow up with program staff, worksites, and partner agencies to obtain missing documentation when necessary.

  • Provide general front desk support including directing customers to appropriate staff, answering basic program questions, and assisting with client flow in the reception area.

Qualifications

  • High school diploma or equivalent
  • 2-3 years related clerical experience
  • Good communication and organizational skills
  • Working knowledge of office machinery and automation, including any applicable software packages
  • Ability to develop and maintain effective working relationships with management, coworkers, and the public

Additional Information

All your information will be kept confidential according to EEO guidelines.

Starting Hourly Rate: $20.00

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

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