Administrative Assistant

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $42,288.00 - $48,631.00
THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF CLERICAL ASSOCIATE.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.
The Family Services Division (FSD) and its network of contracted providers deliver one of the largest and most diverse continuum of community-based child welfare prevention services in the nation and across New York City to improve safety, wellbeing, and permanency for thousands of families and children each year. FSD focuses on systems improvement, innovation, and strategy initiatives that require collaboration with major stakeholders to address urgent or emerging provider and family needs, city or state mandates, and high priority strategic goals of ACS leadership.
The Office of Family Engagement (OFE) team in FSD provides services designed to strengthen and stabilize families, prevent the need for out-of-home care, expedite permanency and prevent the replacement of child in foster care. In addition, the team provides policy guidance to Children’s Services staff and preventive provider agencies working with children and youth with a variety of education, medical, mental health, and developmental challenges. OFE is looking for an exceptional Administrative Assistant.
The Administrative Assistant –plays a vital role in ensuring, the health, safety, and well-being of families in need while being supported by prevention providers. This position supports the Family Services Division by strategically providing essential support to leadership and the overall teams within this office operations, overseeing the review and distribution of requests, coordinating support, and ensuring seamless service delivery to children and families. This role is crucial in maintaining efficiency, responsiveness, and alignment with ACS’s mission to promote child and family well-being.
Key Responsibilities:
The responsibilities of the Administrative Assistant will include, but not limited to:
- Administrative Support: provide administrative support to the Associate Commissioner of the Office of Family Engagement, this may include, preparing agendas, taking notes/minutes, and highlighting next steps. Additionally, supporting the teams within OFE with administrative support as needed. Maintaining office supplies and ordering as allowed/needed. Assist with document organization in unit area’s one drive and shared drives. Support with tracking on-going meeting schedules (i.e. child stat, situation table). Support with scheduling staff interviews.
- Scheduling and Meeting Coordination: manage complex calendars, schedule meetings with internal and external partners, and teams within the Division. Handle correspondences (email, inter-office mail, voice mail and phone) with efficiency and professionalism.
- Operational Support: support with the coordination of the Associate Commissioners Office of Family Engagement, this may include processing request and ticket related inquires, managing overall office. Maintain and update the unit distribution lists/contact information. Maintaining office supplies and ordering as allowed/needed. Assist with document organization in unit area’s one drive and shared drives. Support with tracking on-going meeting schedules (i.e. child stat, situation table). Support with scheduling staff interviews.
- Special Projects: Administrative support to the teams within the office of family engagement, this may include support of community events, securing items for the event. Organize transportation as needed for special events and/or meetings.
ADDITIONAL INFORMATION:
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [email protected] or 212-676-6955.
TO APPLY:
- Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 783089.
- NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.
- NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.
CLERICAL ASSOCIATE - 10251

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.