Administrative Assistant

Location Designation: Hybrid - 3 days per week
As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success.
Role Overview:
We are seeking a highly organized, proactive, and detail-oriented Administrative Assistant to provide comprehensive administrative and coordination support to one or more Executive Officers and their teams within New York Life's Foundational Business Technology Department. This role helps keep day-to-day operations running smoothly by managing calendars, coordinating meetings and events, preparing materials, handling expenses, maintaining team information, and supporting onboarding and office coordination as needed. The ideal candidate is flexible and agile as priorities change, communicates effectively with stakeholders at all levels, works collaboratively with other administrative assistants, and handles confidential information with discretion.
What You'll Do:
As a member of the Technology administrative support team, you will help leaders and teams stay organized, prepared, and connected. In addition:
• Manage complex calendars for one or more leaders, including scheduling meetings, balancing priorities, coordinating across stakeholders and time zones, and resolving last-minute conflicts.
• Provide day-to-day administrative support for the team, including coordinating meetings, preparing agendas, materials, and presentations, tracking action items, ordering supplies, and maintaining organizational charts, distribution lists, and team information.
• Coordinate travel arrangements and reconcile travel and expense reports, including processing other departmental expenses as needed.
• Plan and support internal and external meetings, events, conferences, and team forums, including room setup, video conferencing, catering, and coordination with Office Services, IT, and other support teams.
• Assist with onboarding activities for new employees, provide backup support to other administrative assistants, manage secure and sensitive information, and support special projects or other administrative duties as assigned.
What You'll Bring:
You will bring a customer-service mindset, strong organizational discipline, and the ability to anticipate needs before they arise. You are comfortable managing competing priorities in a fast-paced environment, working independently with minimal supervision, and collaborating closely with other administrative professionals. You communicate clearly and professionally, demonstrate sound judgment, maintain confidentiality, and use Microsoft Office tools to create polished communications, presentations, spreadsheets, and meeting materials.
Required Skills:
• 8+ years of experience in an administrative support role, including experience supporting senior leaders or executive teams.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, with strong calendar management skills.
• Excellent verbal and written communication skills, with the ability to interact professionally with all levels of the organization and external partners.
• Strong organizational, time management, and problem-solving skills, with exceptional attention to detail and the ability to prioritize multiple tasks with urgency.
• Proven ability to manage confidential and sensitive information with discretion, professionalism, and sound judgment.
• Ability to work independently, collaborate with other administrative professionals, and adapt to changing priorities in a dynamic environment.
Preferred Skills:
• Experience supporting Technology teams or leaders in a large corporate environment.
• Experience coordinating meetings, events, travel, onboarding, or office and floor operations.
• Bachelor's degree preferred.
• Familiarity with productivity, collaboration, task management, or Generative AI tools used to streamline administrative work.
Pay Transparency
Salary Range: $60,500-$86,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 94058
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