Administrative Program Assistant

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The Division of Adult and Continuing Education, Workforce Development at LaGuardia Community College is seeking a full-time Administrative Program Assistant for the NYC Department of Small Business Services grant for the Community Health Workers Training Certificate (CHW) in the Workforce Development Department. Individuals participate in this program in order to prepare themselves for employment as Community Health Workers. Through the program, students earn a certificate and an opportunity to continue their education with CUNY by earning nine college credits towards an Associate’s degree in Human Services at LaGuardia, while also receiving internship experiences, career development support, and connections to healthcare industry employment opportunities.

Under the direction of the Community Health Worker Training Manager, the Administrative Program Assistant (APA) is responsible for assisting with recruitment and assessment, case management and student support, collaborating with internship sites, and administrative support for the program. Among different responsibilities of the APA are intake and screening activities, communication with students, coaching students and connecting them to resources, onboarding students to training and internships, tracking student outcomes, and providing career guidance focused on community health work, as well as referring students to a variety of courses, internships, and various opportunities in the community.

Position Description:

The Administrative Program Assistant is a key member of the staff of LaGuardia Community College, Community Health Worker Training Program. The role of the APA is to provide access to necessary supportive services in the college community, provide case management services as needed and requested by program participants.

The APA is responsible for supporting the students' growth and development by facilitating activities that would have them discover their potentials and career aspirations. The APA assists staff in conducting interviews to identify the students' strengths and weaknesses and develop learning solutions to address those difficulties.

Reporting to the Community Health Worker Training Manager, the APA will be working closely with the students and must be available to work flexible hours.

Responsibilities Include:

• Assist with recruitment and outreach to enroll students into the training program
• Assist with intake and screening activities, communication with students, coaching students and connecting them to resources, onboarding students to training and internships, tracking student outcomes, and providing career guidance focused on community health work
• Provide outreach and advising for first-time college students
• Work closely with the Course Instructors to ensure the success of the training program
• Work closely with the Training Manager to support student persistence and program completion
• Work closely with the Training Manager on student assessment and needs
• Other duties as assigned

Qualifications

• Associate’s Degree required; Bachelor’s Degree preferred
• Three (3) years’ experience in working with unemployed or underemployed individuals in a community-based organization
• Bilingual in Spanish preferred
• Knowledge of the public and community health field
• Excellent oral and written communication skills
• Excellent interpersonal and organizational skills
• Good technology skills, with a high level of proficiency in Microsoft Office including MSWord and MS Excel spreadsheets
• Demonstrated interest in working with diverse communities and supporting the success of underserved populations
• Flexible and able to work some evening and/or weekend hours
• Experience providing health education, harm reduction, or community health services a plus
• Experience working with young adults and English language learners a plus.

This is a grant-funded position, currently funded until June 30, 2027, with the possibility of renewal.

About LaGuardia Community College

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students.

Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low-income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit www.laguardia.edu to learn more.

Pay Range:

Minimum - Maximum: $50,000

RFCUNY Benefits
RFCUNY Employee Benefits and Accruals (link to https://www.rfcuny.org/RFWebsite)

About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement
The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.