Guides customers in implementing and optimizing the Varonis data security platform. Develops outcome-driven delivery plans, translates technical requirements, resolves blockers, advises on security best practices, tracks engagement milestones, and performs remediation projects to reduce security risk. The role is primarily remote with occasional on-site customer support.
Job Title: Advanced Services Engineer
Summary
The Advanced Services Engineer is a customer-facing role that guides customers from intent to measurable outcomes by implementing and maturing their Varonis data security platform. By translating business goals into an execution plan, the role prioritizes adoption, operationalization, and risk reduction while setting measurable targets and clear decision points.
Responsibilities
- Gather and analyze information about a customer’s environment, stakeholders, priorities, and constraints to define an outcome driven delivery plan
- Effectively assess and translate technical and operational requirements needed to achieve the customer’s desired outcomes
- Proactively identify blockers to progress and drive creative paths forward to maintain momentum and reduce time-to-value
- Understand customers’ security pain points and consult on Varonis leading security practices that improve security posture and adoption
- Advise customers on security best practices and help embed them effectively into their business processes
- Manage, track, and report on the progress of customer engagements, ensuring milestones, deliverables, and outcomes are clearly documented and communicated
- Perform remediation projects to help customers reduce security risk by identifying gaps and implementing corrective actions
- Support customers primarily through remote engagement, with occasional on‑site assistance
Requirements
- Undergraduate degree (or equivalent practical experience)
- 5+ years of related experience in customer facing technical roles
- Experience with cloud/SaaS ecosystems such as Microsoft 365, Azure, AWS, Google, Amazon S3, and Salesforce.
- Good knowledge of Microsoft Purview
- Excellent interpersonal, multitasking, and organizational skills; strong ability to communicate technical concepts as customer outcomes
- Outstanding customer service mindset focused on achieving outcomes with consistency and transparency
- “Please the customer” mentality
- Sense of humor
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Varonis New York, New York, USA Office
1250 Broadway, New York, NY, United States, 10001
Similar Jobs
Security • Software
Provides post-sales technical expertise to help customers optimize Varonis deployments, reduce security risk, and strengthen cloud environments. Assesses complex customer scenarios, recommends security improvements, translates requirements into technical solutions, leads remediation and optimization engagements, resolves escalated issues remotely and onsite, and reports engagement outcomes to technical and executive stakeholders.
Top Skills:
Agentic AiAksAWSAzureDatabricksEcsEksGCPGkeMcpsSnowflake
Big Data • Cloud • Software • Database
Leads MongoDB’s brand creative design team, setting creative direction, managing designers, and stewarding visual brand systems across campaigns, events, digital, and environmental design. Oversees AI and generative design adoption, brand enablement, agencies, budgets, timelines, and cross-functional partnerships. The role remains hands-on with concepts and key deliverables while presenting creative rationale to senior stakeholders and maintaining high standards for brand consistency and execution.
Top Skills:
AdobeFigmaGenerative Ai
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
Own and optimize the go-to-market technology stack, including Salesforce and connected systems such as Gong, HubSpot, LeanData, and Cloudingo. Analyze data and processes to identify improvements, build automation, maintain data integrity, manage integrations, and lead cross-functional systems projects. Partner with Sales, Marketing, Customer Success, IT, and Finance to translate business needs into scalable solutions, oversee incident and change management, and improve reporting and operational efficiency.
Top Skills:
AIAutomation WorkflowsBusiness IntelligenceCloudingoGongHubspotLeandataLookerSales NavigatorSalesforceSalesforce FlowSnowflakeSQLTableau
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
