Agile Practitioner 1

Requisition Number: 2361824
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
As an Agile Practitioner 1, you will act as a key facilitator and delivery coordinator for our technology teams, ensuring software delivery objectives and milestones are met on time and with high quality. In this fully remote role, you will be responsible for orchestrating workflows, facilitating team ceremonies, tracking execution metrics, and proactively mitigating delivery risks and impediments. You will partner closely with tech leads and Product Owners to align team capacity with product roadmaps, coordinate cross-team dependencies, and communicate clear delivery progress to leadership. By utilizing enterprise-approved technology, automation, and productivity tools, you will optimize team operational efficiency and drive continuous improvement across our delivery lifecycles.
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

• Facilitate interactions, planning sessions, and team activities to ensure software delivery objectives and milestones are met
• Coordinate team capacity, sprint schedules, and release planning to ensure alignment with product roadmaps and business goals
• Identify, track, and proactively resolve delivery risks, cross-team dependencies, and operational bottlenecks
• Track, analyze, and report key delivery metrics and team progress based on organization expectations to improve forecasting and predictability
• Communicate clear delivery status, milestone progress, and performance metrics to technical leaders and stakeholders
• Partner with Product Owners and tech leads to refine backlogs, define clear scope, and manage sprint commitments
• Guide and coach team members on self-organization, execution efficiency, and standard delivery frameworks
• Use enterprise-approved AI and automation tools to streamline team workflows, automate status tracking, and drive continuous operational improvements
• Evaluate emerging trends in agile execution, delivery metrics, and team collaboration to inform solution design and strategic innovation

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• 2+ years of experience facilitating technology delivery, team execution, or agile ceremonies within a software engineering or technical environment
• 2+ years of experience tracking, analyzing, and communicating delivery status, progress metrics, or milestone schedules to stakeholders
• 1+ years of experience coordinating dependencies, managing delivery risks, or resolving operational bottlenecks for technology teams
• 1+ years of experience utilizing delivery tracking systems (e.g., Jira, Rally, or similar) to manage backlogs, track work items, and compile reports

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related technical field
• Active Agile or Scrum certification (e.g., Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or PMI-ACP)
• Experience working with remote, distributed teams in a global setting
• Experience utilizing approved AI, automation, or productivity tools to automate status reporting, analyze metrics, or generate sprint summaries
• Strong communication, coordination, and problem-solving skills with a delivery-focused mindset

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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