Agile Project Manager

Description and Requirements
The Team You Will Join
Join MetLife's Retirement & Income Solutions team and help shape the future of financial security for millions. As the trusted market leader in institutional retirement, you'll contribute to delivering $5.5 billion in annual benefits payments to almost one million retirees and beneficiaries. Here, you'll work with annuities, risk solutions, and stable value products that help companies reduce risk and maintain financial strength while empowering individuals to retire with confidence. Join us to help solve today's most complex retirement challenges and make a lasting impact on our customers' lives.
The Opportunity
Th e Senior Agile Project Manager will be responsible for facilitating and executing large-scale RIS projects through the application of Agile practices that guide cross-functional business, operations, and service teams to success . This requires owning and driving discussions and documentation for each project that c over s the problems to solve, the scope of deliverables, project plans, roles and responsibilities, and operational processes captured in process maps and standard operating procedures. In addition, they help teams weigh tradeoffs and adjust priorities as new insights emerge , including accounting for cross-functional project team capacity.
This role has the accountability to use and teach Agile metho dologies as a way to improve how work get s delivered and for building new skills , capabilities and best practices in RIS that accelerate the collective impact on the top and bottom line.
To succeed in the role, the candidate must demonstrate intellectual curiosity, an experimentation mindset, and the ability to bring clarity to complex and/or ambiguous challenges . This role also requires strong partnership and collaboration with cross-functional partners, e.g., business, operations and service, technology, contracts, finance, legal, risk, and compliance .
Key Responsibilities

• Act as Agile Project Manager for end-to-end execution of large-scale, strategic, business initiatives across RIS and supporting functions, driving delivery from intake and planning through implementation and business adoption.
• Lead project execution by developing delivery plans, managing dependencies, facilitating decision-making, driving accountability, and proactively removing roadblocks to ensure successful outcomes. Provide clear and timely executive communications, including project status, risks, issues, dependencies, and recommendations to RIS leadership and key stakeholders.
• Facilitate cross-functional collaboration among B usiness, O perations, L egal, Finance, Investments, IT, fostering agile ways of working and leading discussions that balance priorities, resources, risks, and timelines. Build strong relationships and develop a deep understanding of RIS products, customers, operational processes, and strategic objectives to effectively influence outcomes and drive delivery.
• Partner with stakeholders and subject matter experts to define problem statements, evaluate operational solutions, and implement process improvements that enhance controls, efficiency, and business outcomes. Develop process maps, operating procedures, project documentation, and governance materials to support sustainable implementation and operational readiness.
• Support portfolio management activities, including intake, scoping, prioritization, capacity planning, and measurement of business value to ensure focus on the highest-impact initiatives.

Required Qualifications

• 2-4 years relevant business experience in project management.
• Understanding of the Agile manifesto and the four key values. In-depth familiarity with Agile delivery frameworks, such as the dynamic systems development method (DSDM) approach, along with Agile methods and tools.
• Ability to lead initiatives from kickoff through execution and evaluation of success, with strong stakeholder management skills and the ability to navigate cross-functional teams - including business, technology, and operations - to gain buy-in and drive results.
• Dynamic, customer-centric mindset with strong critical thinking, analytical, and problem-solving skills, a strategic emphasis on driving value while balancing costs and risks, and the ability to deconstruct complex problems into actionable plans grounded in first principles
• Ability to use approved AI tools to support routine tasks such as drafting, summarizing, organization information, and improving day-to-day efficiency.
• High school diploma or equivalent.

Preferred Qualifications

• Undergraduate degree or higher.
• Project Management Certification (e.g. Certified Project Management Professional (PMP)), ideally with a PMI Agile Certified Practitioner distinction.
• Experience leading complex, multi-functional teams within a highly matrixed environment, with a background in annuities, reinsurance, or life insurance operations and an understanding of finance and investment processes.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $105,000 - $120,000 . This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife's U.S. benefits, please click here .
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.
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