Leads the design, engineering, and delivery of production-grade agentic AI solutions for mainframe and midrange infrastructure management. Owns architecture, implementation, testing, rollout, monitoring, resiliency, security, and operational readiness. Partners with SRE, operations, risk, and architecture teams to ensure governance and reliability. Evaluates tools and vendors, communicates technical decisions, and mentors engineers while driving automation and reducing operational toil.
Job responsibilities
- Lead the design and delivery of AI-enabled capabilities for Mainframe and Midrange systems management, focusing on intelligent automation that improves stability, efficiency, and operator experience.
- Translate the Advanced Capabilities Engineering tower strategy into executable technical plans, epics, and implementation roadmaps for assigned initiatives.
- Architect, build, and maintain agentic AI solutions that automate manual or repetitive infrastructure management tasks, ensuring solutions are secure, auditable, and production-grade.
- Own end-to-end engineering delivery for features/services you lead: requirements clarification, solution design, build, testing strategy, rollout, monitoring, and operational readiness.
- Partner with operations, SRE, architecture, risk, and control functions to ensure AI capabilities are implemented safely, transparently, and in alignment with JPMorganChase policies and regulatory expectations.
- Establish and follow strong engineering standards (design reviews, coding practices, CI/CD, documentation, observability, and incident readiness), and help uplift consistency across the team.
- Drive reliability outcomes by ensuring solutions meet resiliency, scalability, performance, and security objectives—enhancing service reliability and operational effectiveness without introducing unmanaged risk.
- Contribute to tooling strategy and vendor/product evaluations by prototyping, performing technical due diligence, and recommending fit-for-purpose approaches for Mainframe/Midrange automation.
- Provide clear technical communication to stakeholders: design rationale, tradeoffs, delivery status, risks/issues, and recommended mitigations.
- Mentor engineers through pairing, code/design reviews, and technical coaching; help build sustainable technical leadership depth within the organization.
- Champion JPMorganChase values, including a culture of inclusion, accountability, disciplined execution, and continuous improvement.
Required qualifications, capabilities, and skills
- 5+ years of hands-on software engineering experience delivering enterprise-grade systems (design, build, test, deploy, operate).
- Strong experience building automation platforms/services and integrating with infrastructure operations workflows; experience with AI-assisted automation and/or decision-driven systems is required.
- Experience designing and delivering production solutions with strong non-functional requirements (resiliency, scalability, performance, security, and operational excellence).
- Working knowledge of risk and control considerations in enterprise technology (e.g., SDLC controls, change management, access controls, auditability, data handling).
- Proven ability to lead technical delivery in a matrixed organization: influencing partners, unblocking execution, and driving outcomes across multiple teams/functions.
- Strong engineering fundamentals: API/service design, distributed systems concepts, data modeling, testing strategy, CI/CD, and observability (logs/metrics/traces).
- Experience mentoring and guiding other engineers via code reviews, design reviews, and technical feedback.
Preferred qualifications, capabilities, and skills
- Knowledge of Mainframe and Midrange automation, operational tooling, and platform management practices.
- Exposure to agentic AI patterns and controls (human-in-the-loop design, guardrails, prompt/tool governance, evaluation/monitoring) in production contexts.
- Track record partnering with SRE and operations teams on reliability engineering and operational efficiency improvements (e.g., toil reduction, incident automation, runbook modernization).
- Experience building integrations across heterogeneous infrastructure ecosystems (e.g., job schedulers, monitoring/alerting, ticketing workflows, configuration systems).
- Experience in financial services or similarly regulated industries, with understanding of governance, controls, and audit expectations.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
JPMorganChase New York, New York, USA Office
270 Park Avenue, New York, NY, United States, 10017-2014
JPMorganChase New York, New York, USA Office
4 Metrotech Center, New York, NY, United States, 11201
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