The role involves developing AI agents, automating workflows, prototyping digital experiences, and promoting digital literacy across the organization.
About rag & bone:
From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.
We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future.
From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.
We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future.
Position Summary
Born in New York and synonymous with modern craftsmanship, rag & bone brings together authentic design and effortless style. Our Technology team reflects that same spirit — blending creativity and precision to deliver digital experiences that feel simple, human, and distinctly rag & bone.
The Role
We’re looking for a creative technologist with a builder’s mindset to join our new Digital Innovation & Experience team.
As an Associate, AI & Innovation, you’ll help bring to life the next generation of Generative AI and employee tools — reimagining how our teams work, connect, and create.
You’ll collaborate across all departments to streamline workflows, design automations, and ensure that every internal experience — from chatbots to dashboards — feels as refined as the clothes we make.
What You’ll Do
- Support the development, rollout, and improvement of AI agents
- Partner with teams to map, redesign, and automate workflows using tools such as Power Automate, Copilot Studio and Zendesk.
- Prototype and test digital experiences that make every day work simpler and smarter.
- Collect feedback and metrics to measure impact, adoption, and satisfaction.
- Advocate for digital literacy and AI fluency across the organization.
- 1–3 years of experience in technology, digital operations, or process automation.
- Familiar with low-code / no-code tools, Microsoft 365 ecosystem, or AI copilots.
- Comfortable blending business process thinking with UX sensibility.
- Naturally curious — you like to explore, experiment, and learn.
- Strong communicator who values simplicity and craft.
- You’ll be part of a team redefining how technology empowers creativity at rag & bone.
- You’ll get to experiment with AI, automation, and digital design in a brand that values originality.
- You’ll join a culture where craftsmanship meets innovation, and where ideas move fast from concept to creation.
Rules we live by | Rules you live by
- Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity.
- Have No Fear - Innovate, solve problems
- Own Every Decision - Work together, get results
- Quality Matters – Not only with product but we see it in our people
- Make Sh**t Happen - Be disciplined, be competitive
- Paid Time Off
- Clothing Allowance
- Generous Employee Discount
- Paid Parental Leave
- Membership to Calm and access to other wellness benefits
- Medical, dental, vision and ancillary benefits
- 401k
rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Top Skills
Copilot Studio
Generative Ai
Low-Code Tools
Microsoft 365 Ecosystem
No-Code Tools
Power Automate
Zendesk
rag & bone New York, New York, USA Office
425 W 13th St, New York, NY, United States, 10014
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