Coordinates Financial Intelligence Unit requests, including Section 314(b) requests, subpoenas, and information requests. Gathers and quality-checks documentation, coordinates with internal and external stakeholders, maintains records and tracking logs, monitors deadlines, follows up on outstanding items, and escalates issues. Provides administrative support for FIU meetings, reporting, special projects, and related tasks while handling confidential information according to bank procedures.
Position Summary:
Community Federal Savings Bank (CFSB), located in New York City, is seeking an FIU Coordinator to join our Financial Intelligence Unit (FIU) in the Compliance department. CFSB offers a full range of banking services, including ACH settlement services, pre-paid card issuance, and retail banking. In addition to serving our general customer base, we also service various types of money service businesses and FinTech companies.
This individual will provide administrative and coordination support to the FIU. The FIU Coordinator will prepare and gather documents and information for Section 314(b) requests and responses, subpoenas, and other information requests; coordinate Requests for Information with internal and external stakeholders; maintain accurate records and tracking logs; monitor deadlines; and escalate delays, gaps, or other issues requiring attention. The role requires strong organization, attention to detail, communication, workload management, and the ability to work independently while following established procedures.
The role is fully remote in 24 select states or hybrid for those located in the NYC Metro area.
**This position supports ongoing hiring needs and may remain posted until headcount is available. Applications will be reviewed on a rolling basis, and candidates may be considered for current or future openings.
Key Responsibilities:
- Coordinate assigned FIU administrative requests and work items in accordance with established procedures, priorities, and deadlines.
- Prepare, gather, organize, and quality-check documents and information needed to support Section 314(b) requests and responses, subpoenas, and other FIU information requests.
- Coordinate Requests for Information with appropriate internal departments, program partners, financial institutions, and other stakeholders; communicate requirements and deadlines; and follow up on outstanding items.
- Maintain complete and accurate request files, correspondence, supporting documentation, status records, and tracking logs.
- Manage assigned workload, track due dates and dependencies, prioritize competing requests, and complete deliverables accurately and on time.
- Work independently within established procedures and promptly escalate missed deadlines, incomplete or conflicting information, unusual requests, or other issues requiring management attention.
- Provide timely status updates, communicate clearly with stakeholders, and help ensure requests move efficiently from intake through completion.
- Handle sensitive and confidential information with appropriate care and in accordance with Bank requirements.
- Provide administrative support for FIU meetings, reporting, special projects, ad hoc tasks as needed, and other priorities, as assigned.
Knowledge, Skills, and Abilities:
- Strong organizational skills, attention to detail, and ability to maintain accurate records and documentation.
- Ability to manage multiple assignments, competing priorities, and time-sensitive deadlines in a structured and reliable manner.
- Ability to work independently, follow established procedures, exercise appropriate judgment, and escalate questions or issues when needed.
- Good working knowledge of Microsoft Office products, including Word, Excel, Outlook, and PowerPoint, with the ability to create, organize, track, and maintain business records and correspondence.
- Strong time-management, prioritization, follow-up, and problem-solving skills.
- Clear and professional verbal and written communication skills, with the ability to coordinate requests and communicate requirements, status, and follow-up needs effectively.
- Ability to collaborate effectively, handle confidential information with discretion, and recognize when matters should be escalated.
Education, Training, and Experience:
- Bachelor's degree in Business Administration, Finance, Criminal Justice, Compliance, or a related field; or equivalent education and relevant work experience.
- Experience in an administrative, operations, coordination, records-management, legal-support, compliance-support, or similar role is preferred.
- Prior AML/BSA, financial crime, transaction monitoring, or investigative experience is not required; role-specific procedures and requirements will be provided through training.
- Experience using Microsoft Office products to organize information, maintain trackers, prepare documents, and manage business communications is preferred.
- Experience handling confidential or sensitive information and maintaining accurate records is preferred.
- Ability and willingness to learn FIU processes, Section 314(b) requests, subpoena-response procedures, Requests for Information, and related recordkeeping requirements.
Community Federal Savings Bank New York, New York, USA Office
New York, NY, United States
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