Analyzes and improves global quality metrics, supports Quality Management System implementation, manages the Global Quality SharePoint site, develops reporting tools, maintains quality data sources, and creates online quality training. The role collaborates with IT, procurement, manufacturing, supplier, design, and client quality teams to improve data accuracy, document control, reporting, and quality processes across Tiffany & Co.
The Analyst - Global Quality will be responsible for the analysis, modification, and the execution of all aspects to support the Quality Metrics improvement, Quality Management System (QMS) implementation, Global Quality SharePoint site management and Quality training within the company. This position will interface with IT and other Quality teams such as Internal Manufacturing Quality, Supplier Quality, Design Quality and Client Quality.
Key Accountabilities
Quality Metrics Management
- Interface with IT and all Quality functions to establish centralized Quality base for reporting purpose
- Create and develop reports to meet the needs of the Global Quality metric review meeting and identify recommendations
- Analyze current metrics while pursuing improvements
- Ensure that the data used for the quality metrics is accurate and consistent
- Interface with other Quality teams and supports data analysis to identify improvement opportunities
- Support any data analyses as assigned
Quality Management System Implementation
- Support the 3rd-party Quality Management System implementation in Tiffany & Co. worldwide including but not limited to Tiffany Service Centers, New Product Development Engineering, Supply Chain, Sourcing & Operation, Internal Manufacturing, Tiffany Watch Center and Home & Accessories business unit
- Interface with Procurement to establish Supplier Quality portal
- Support document control system establishment in Tiffany & Co. to manage all policies/procedures for key business processes
Quality Website Management
- Re-design and maintain the Global Quality SharePoint site to include:
- Corporate Quality vision and organization
- Automated Quality Metrics reports
- Easy navigation to QMS System and all other critical Quality tools.
- Tiffany Standards
- Maintain all the data sources on SharePoint such as SP List or SP Library
Quality Training
- Support Quality training materials development
- Create online Quality training modules and manages the assignment
- Demonstrate safety leadership by adherence to workplace safety policies and procedures
Required Qualifications
- Bachelor’s degree in Engineering or equivalent technical discipline
- 2+ years of related job experience
- Strong organizational follow-up, verbal and written communication skills
Working knowledge of SharePoint, PowerBI/Tableau/Google Analytics, PowerAutomate
- Strong MS Office skills particularly using Excel, Power Point and Word
- Demonstrated analytical skills
- Familiar with Quality methodologies/tools such as 8D, Six Sigma, 5 Why’s, Ishikawa, FMEA, SPC, etc.
- Self-Motivated with a strong drive for achievement
- Proven ability to function effectively in a team environment
- Willing to work flexible schedule to meet tight deadlines and manage multiple priorities
Preferred Qualifications
- Master’s degree with 3+ years of related job experience
- Six Sigma Black Belt Certified
- Basic programming skills
The hiring range for this position ranges from $77,010.00 - $85,000.00. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.
About Us Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Eligible Tiffany employees are offered comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings.
The Company provides equal employment opportunities to all employees and candidates for employment without regard to age, race, religion, color, national or ethnic origin, alien or citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, disability, or military/veteran status. Tiffany is committed to working with and providing reasonable accommodation to applicants with disabilities.
Tiffany & Co. New York, New York, USA Office
200 Fifth Avenue, New York, NY, United States, 10010
Tiffany & Co. Parsippany, New Jersey, USA Office
15 Sylvan Way, Parsippany, New Jersey, 07054-3805, United States, Parsippany, United States, 07054-3805
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