Jobs at Tiffany & Co.

Leads sales performance across Tiffany & Co.’s Landmark location, driving sustainable growth, clienteling, luxury customer experience, and operational compliance. Oversees Sales Managers and Client Advisor teams, develops talent, monitors KPIs, strengthens client acquisition and retention, and translates commercial strategy into execution. Partners with senior leadership and cross-functional teams to implement initiatives, improve productivity, and support transformation across the Landmark.

Provides bespoke luxury client experiences at Tiffany’s Landmark location, including appointment management, personalized itineraries, NYC recommendations, hospitality partnerships, event coordination, private-space scheduling, client issue resolution, feedback reporting, tours, and team training. Requires extensive luxury hospitality experience, strong relationships with hotels and restaurants, VIC client expertise, and excellent administrative and communication skills.

Supports Creative Visual Merchandising budgets through financial tracking, forecasting, reconciliations, variance analysis, purchase orders, invoice processing, and vendor coordination. Builds and maintains databases, integrates financial and operational data, develops Power BI dashboards, automates reporting, improves data quality, and delivers insights to creative and financial stakeholders.

Supports an 18-month transformation project transitioning industrial planning and order placement from a monthly to weekly cadence. Responsibilities include assessing current processes, mapping future-state workflows, identifying gaps and risks, analyzing planning parameters, gathering cross-functional system requirements, supporting testing and implementation, preparing dashboards and presentations, and documenting recommendations and standard operating procedures.

Manages inbound and outbound gemstone, pearl, merchandise, supply, and equipment shipments. Handles receiving, transfers, documentation, audits, customs compliance, record retention, inventory control, rejected merchandise processing, laboratory testing shipments, and Sarine/J.D. Edwards data updates. Supports process improvements, SOP maintenance, training, and departmental projects while maintaining accuracy, confidentiality, and policy compliance.

Partners with CVM Design teams to convert creative briefs into vendor production packages and plans. Creates digital and physical 3D assets and prototypes, manages samples, timelines, milestones, quality control, vendors, materials, and production updates. Participates in on-site installations and researches fabrication processes and specialized materials for luxury retail creative projects.

Support global SEO and GEO strategy across traditional and AI-driven search. Responsibilities include keyword and prompt research, on-page optimization, technical audits, site health monitoring, structured data, release QA, backlink and digital PR support, competitive tracking, reporting dashboards, and cross-functional collaboration with marketing, content, IT, analytics, and regional teams.

Create and maintain global visual merchandising guidelines, executive presentations, photo and video assets, and digital content. Translate brand and merchandising strategies into polished visual storytelling for leadership, regional teams, and stores worldwide. Edit and retouch imagery, adapt content across formats, maintain brand consistency, and collaborate with creative and merchandising leaders while managing multiple deadlines.

Coordinate and track product development timelines, milestones, and risks; maintain documentation and stage-gate readiness; manage stone inventory and BOM/PO tasks; facilitate cross-functional communication, escalate blockers, and support process improvements across engineering, manufacturing, and suppliers.

Owns procurement and purchase order placement for Home & Accessories products, tracks supplier deliveries, reviews supply plans and pricing, and maintains SKU master data. Manages supplier communication, delivery performance, cost negotiations, product launches, invoices, discrepancies, responsible sourcing requests, and returns. Partners with merchandising, receiving, accounts payable, quality, sustainability, and global distribution teams to mitigate risks and ensure timely product availability.

Client Advisors embody the Tiffany brand, build client relationships, achieve sales goals, and enhance the in-store experience through exceptional service.

The Client Success Specialist manages client relationships, resolves inquiries, sets expectations, maintains product knowledge, and collaborates with teams to enhance the client experience.

The Operations Associate processes and distributes repair orders and packages, maintains paperwork, collaborates on service issues, and identifies process improvements.

Develops and governs global visual merchandising guidelines for luxury jewelry, watches, and lifestyle collections. Designs training programs, onboarding materials, seasonal launch content, and workshops for visual merchandising teams. Partners with styling, design, marketing, and global stakeholders to align visual standards with brand strategy and campaigns. Manages creative partners, researches luxury retail trends, supports product presentation initiatives, and maintains product inventory and reporting.

Lead development and execution of 360° global and regional marketing and communications strategies for key jewelry and lifestyle initiatives. Serve as project owner and SPOC for regional teams, coordinate cross-functional stakeholders, optimize campaign performance through analytics, present strategic briefs to senior leadership, and ensure brand cohesion while adapting for local markets.

Designs creative product presentation and display concepts for Tiffany retail environments, stores, events, and activations. Responsibilities include 3D modeling, rendering, technical drawing, creative research, storytelling, presentations, material and supplier research, prototyping, and project development. The role collaborates across teams to deliver luxury display concepts aligned with global brand standards and tailored to individual flagship and lighthouse stores.

Manage global Elsa Peretti jewelry and home assortments, pricing, and new product development. Produce reports and dashboards, partner cross-functionally to set pricing, assortment, and launch strategies, and support inventory lifecycle and special projects to meet margin and sales goals.

Provide store security and operations support to deter theft, manage incidents, maintain security systems, assist with opening/closing and facilities, and deliver exceptional customer service to drive sales and the Tiffany brand experience.

Lead and develop the store security team to protect employees, clients, and assets; maintain physical security systems; manage incident response and investigations; partner with store leadership on loss prevention, events, and customer service while hiring, training, and coaching security staff.

Lead and mentor on-site security personnel for a luxury retail landmark, oversee daily security operations, incident response, access control, and surveillance. Develop and deliver training, maintain incident and compliance reporting, conduct inspections, and collaborate with internal and external stakeholders to mitigate risk and ensure readiness.