Application Analyst II – Workday Optimization

Exciting Opportunity at MSK: Application Analyst II – Workday Optimization 

At Memorial Sloan Kettering Cancer Center (MSK), reliable HR and payroll systems are essential to supporting our mission of delivering world‑class cancer care. This role ensures the accuracy, stability, and integrity of Workday HR, Payroll, and integrations through proactive monitoring, testing, and change management to support flawless bi‑weekly payroll processing. 

Role Overview 

Testing Lead 

• Define testing scope, strategy, and comprehensive test plans for projects. Estimate timelines and resource needs. 

• Develop and oversee end-to-end testing strategies for complex, multi-tiered projects 

• Monitor test execution, troubleshoot issues, and utilize testing tool; Kainos to ensure timely resolution.  

• Lead testing initiatives for ERP Applications   

• Consolidate findings into detailed test reports and share quality metrics with management and senior executives  

• Maintain data integrity across ERP Records within Workday. 

• Document defects using ticketing system and report defects to business owners 

• Work in collaboration with Data & Analytics team to build audits & compliance reports  

• Support internal audits and compliance reporting. 

ERP Support 

• Monitor system performance and identify opportunities for automation and process improvements. 

• Participate and support in Workday releases and upgrades, testing new features, impact analysis, system enhancements  

• Support tenant management strategy, including sandbox and production environments – testing 

• Review HCM & Payroll audits during payroll weeks to ensure payroll data worthiness  

• Troubleshoot system issues and resolve data discrepancies across modules. 

• Collaborate with HR, Payroll, and Finance leadership to support operational needs. 

• Ensure alignment of Workday processes with organizational policies and regulatory requirements. 

• Respond timely to all inquiries 

• Run reports for cross-functional teams  

Integrations and System Interfaces 

• Coordinate with IT and vendors on system updates and troubleshooting. 

• Ensure data accuracy and security across integrations. 

• Develop process & testing documentation. 

Key Qualifications  

• 3–5 years of hands-on experience working with HRIS or Workday, ideally in an administrative capacity 

• Familiarity with Workday implementations or system optimization efforts 

• Exposure to ERP systems and how they support broader business operations 

• Experience working with Kainos is a plus 

• Background in healthcare or other large, complex organizations is preferred 

• Optional certifications such as Workday HCM, Workday Payroll, or SHRM-CP/SCP 

Core Skills 

• Strong problem-solving and analytical skills with a focus on data integrity and reporting accuracy 

• Excellent communication and cross-functional collaboration abilities 

• Detail-oriented mindset with a high degree of accuracy and organization 

• Process improvement focus with the ability to identify and optimize workflows 

• Ability to translate complex business requirements into effective system solutions 

Additional Information:   

• Schedule: 9:00 AM – 5:00 PM EST, Monday - Friday  

• Location: Hybrid One time a Month on Site: 633 Third Avenue, New York, NY  

• Reporting to: Senior Director, Enterprise Business Application Services 

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