Supports the CEO across creator manager enablement, SOP and onboarding documentation, key account follow-up, creator acquisition research, relationship tracking, CRM maintenance, scheduling, travel, administrative, and personal logistics. The role is NYC-based, in-office Monday through Thursday, with evening and occasional weekend availability required around events.
About Smooth
Smooth Media is the talent management company for knowledge creators — the people teaching, explaining, and breaking down the world through smart, insightful content. We serve as a true strategic partner to our creators — an extension of their team that helps them run, grow, and professionalize their business.
About the Role
Reports to: Josh Kaplan, CEO
I'm Josh, co-founder and CEO of Smooth, and I am hiring someone to work directly with me.
Part of my job is to bring in opportunities, sign great creators, lead our Creator Managers team, and build what Smooth looks like 18 months from now. I'm hiring you to make more of my week go toward those things, and less of it go to everything else.
This is the closest seat to how a company actually gets built.
What you'll do
- Help me lead the Creator Manager team — sit in on my trainings, turn them into SOPs and onboarding that work without me in the room, and build the documentation the department has been missing
- Keep my key accounts moving — I manage a few of our top talent directly, and I need help executing the action items from our regular syncs and the projects in between
- Support creator acquisition — research the creators we want to sign, brief me before I talk to them, and help me stay in front of the ones who matter
- Help me stay connected — surface who I haven't connected with in a while, tee up outreach, get it on my calendar, and keep our CRM current so none of it lives only in my head
- Run the day to day — own the admin, travel, and personal logistics that keep the week moving
What we're looking for
- You're hungry — no specific experience required, we care more about drive and fit than resume (fresh out of school or ten years in and ready for a pivot, both work)
- You write clearly — a lot of this job is turning messy thinking into something another person can follow (very anti-AI slop over here)
- You're curious about creators and the internet — we're hoping you already have opinions about who's good
- Must be NYC-based (in office Mon-Thurs) and available for evenings and occasional weekends around event dates
What we can offer
- Base salary: $70,000–$85,000
- Health, dental, and vision insurance
- Unlimited PTO (mandatory 10 days per year minimum)
- A front row seat to a company in a major growth phase
Smooth Media is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.
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Top Skills:
ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
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Key Facts About NYC Tech
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