Associate Account Manager

Join GDT and be part of a dynamic team where innovation meets excellence! At GDT, our employees are the cornerstone of our success. GDT offers a people-first culture focused on inclusivity, growth, and innovation. Employees have access to career development opportunities, cutting-edge technology, and a collaborative environment. Employees are empowered to make a meaningful impact and are recognized for their contributions. As a global IT services company, we prioritize attracting, empowering, and retaining top-tier talent dedicated to delivering exceptional results.

Job Summary

The Associate Account Manager supports senior Account Managers in driving revenue growth, managing client relationships, and delivering technology solutions. This role is designed for early-career professionals looking to build foundational skills in solution selling, account strategy, and client management within a competitive and fast-paced technology environment.

The Associate Account Manager will assist in prospecting, proposal development, customer presentations, and day-to-day account support while developing the skills needed to independently manage accounts over time.

Key Responsibilities

• Support Account Managers in identifying, qualifying, and targeting prospective clients in key markets.
• Assist in developing proposals, preparing presentations, coordinating demos, and following up on sales opportunities.
• Help manage assigned accounts by responding to client inquiries and ensuring timely internal follow-up.
• Partner with internal teams (sales operations, engineering, finance, etc.) to support client needs.
• Maintain accurate CRM records, track pipeline activity, and assist with reporting.
• Participate in client meetings and presentations to develop consultative selling skills.
• Assist with renewals, upsell opportunities, and customer satisfaction initiatives.
• Work toward individual performance goals with a clear path to full Account Manager responsibilities.

Knowledge, Skills, and Abilities

• Strong written and verbal communication skills.
• Professional presence with a desire to develop consultative sales skills.
• Highly motivated, competitive, and goal-oriented.
• Ability to learn and articulate technology products and services across multiple vendors.
• Strong organizational skills and attention to detail.
• Coachable with a willingness to receive feedback and continuously improve.
• Adaptable in a fast-paced, evolving technology environment.

Certifications

• Entry-level or foundational certifications encouraged (e.g., Cisco CCNA coursework, vendor sales certifications, or similar).
• Willingness to pursue technical and/or partner certifications within the first 12–18 months.

GDT IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.