Associate Director, Employment Conditions Product and Process Design

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

The Associate Director, Employment Conditions Product and Process Design serves as the accountable business owner for all Employment Condition activities within the People Services (PS) domain. This role fills a critical ownership gap by establishing clear process and product stewardship for employment condition topics that span the full BMS employment lifecycle and are administered through People Services.

This leader is responsible for driving global process design, governance, and operational excellence — from initial framework development to system enablement — ensuring alignment with cross-functional partners including HR Business Partners, Legal, Finance, Centers of Excellence for Compensation and Benefits, IT, and internal PS stakeholders. The role is central to maintaining business continuity, optimizing the employee experience, and strengthening PS capabilities at scale.

Key Responsibilities

Process & Product Ownership

• Own the design, governance, and lifecycle management of global employment condition processes and all related documentation, applying Product Lifecycle Management (PLM) principles to drive continuous evolution, standardization, and scalability
• Serve as the single accountable owner for employment condition change documentation, including social plans, collective bargaining agreements, work hour changes, template frameworks for standard and non-standard employment arrangements, amendments, country-specific variations, and other legislative employment condition changes

• Serves as the primary process and product owner for employment condition activities with no pre-existing ownership structure — requiring the ability to build structure in ambiguity

• Design and govern the end-to-end process for requesting, reviewing, approving, and implementing employment condition changes, balancing employee needs, legal accuracy, and operational efficiency
• Maintain and continuously improve a centralized repository of employment condition templates, policies, and process artifacts to ensure accessibility, version control, and audit readiness

Compliance & Risk Management

• Ensure ongoing US and global compliance with regulatory requirements and applicable employment laws across all countries and regions where BMS employees operate
• Monitor legislative and regulatory developments to proactively identify compliance obligations and operational impacts, translating changes into actionable process updates
• Partner with Legal and HR Business Partners to assess and mitigate risk, ensuring People Services processes reflect current legal requirements and minimize organizational exposure
• Establish and maintain a compliance monitoring framework for employment condition changes, including escalation protocols and accountability structures

Cross-Functional Partnership & Influence

• Partner strategically with HRIT, HRBP, Legal, Finance, and Centers of Excellence to assess cross-functional impacts to People Services, influencing decisions that ensure risk mitigation and optimal operational outcomes
• Lead and coordinate the PS due diligence process through comprehensive data-gathering, stakeholder engagement, and synthesis of findings to enable informed, timely decision-making
• Act as a subject matter expert and trusted advisor to internal PS stakeholders and senior leadership on employment condition topics, providing guidance on process, policy, and systems implications

Innovation & Continuous Improvement

• Monitor and evaluate emerging technologies and market trends relevant to employment conditions and HR operations, providing strategic insights and recommendations to enhance business competitiveness and innovation
• Champion a product mindset within People Services by applying structured methodologies to problem-solving, process improvement, and technology enablement
• Drive operational excellence initiatives that enhance the employee experience, reduce manual effort, and improve process cycle times across the employment condition landscape

Qualifications Required

• Bachelor's degree ( in Human Resources, Business Administration, Law, or a related field)
• 8+ years of progressive HR, employment law, or HR Operations experience, with a focus on employment conditions, labor relations, or HR process design
• Demonstrated experience managing complex, multi-stakeholder processes across global or matrixed organizations.
• Strong working knowledge of employment law and regulatory frameworks across the US and key global markets
• Proven ability to translate complex legal or operational requirements into clear, scalable processes and documentation
• Experience with HRIS/HR technology platforms (e.g., Workday) and process documentation tools

Preferred

• Advanced degree (JD, MBA, or Master's in HR/ Law) or equivalent professional certification (e.g., SHRM-SCP, PHR, or employment law certification)
• Exposure to Product Lifecycle Management (PLM) methodologies applied to HR processes or operations
• Prior experience in managing complex projects in a global organization

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.

U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at [email protected]with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.